Qualification Outline
22/07/2026 10:38 PM AWST
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Diploma of Community Services Coordination
Diploma of Community Services Coordination
CHC52208
D326
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 25/03/2011 | Current | Approved |
Description
This qualification addresses work across the community sector, in organisations involved in community work, community development and community care services and volunteer programs, in a range of settings such as residential facilities, group homes, community agencies and government departments.
These workers:
apply knowledge and skills gained through qualifications or previous experience to resolve problems within organisation guidelines
coordinate specific programs and/or projects and supervise and/or coordinate a limited number of lower classified workers or volunteers and report to service managers
may undertake a first line management role.
It is expected that, in addition to coordination or management electives, relevant units applicable to these specific services would be selected as electives as appropriate, particularly for smaller organisations.
Occupational titles may include:
Coordinator
Service or program coordinator
Coordinator, volunteer programs
Supervisor
Manager of volunteers
Team leader
Program or service manager
Unit manager
Schedule
Packaging Rules
ENTRY REQUIREMENTSTo gain entry into this qualification, it is recommended that candidates to have previous work experience in the community sector in a job role that involved:
- the self-directed application of knowledge
- the exercise of independent judgement and decision making
- the application of relevant technical and other skills
PACKAGING RULES
14 units are required for award of this qualification including:
- 7 core units
- 7 elective units
A wide range of elective units is available, including:
- Group A electives which are recommended for culturally aware and respectful practice
- Other relevant electives listed in the qualification outline
- Units of competency to address workplace requirements and packaged at the level of this qualification or higher in Community Services and/or Health Training Packages
- Where appropriate, to address workplace requirements, units of competency packaged at the level of this qualification or higher in other relevant Training Packages or
1. Core Units
All seven (7) units must be competed
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2314 | CHCCOM504A | Develop, implement and promote effective workplace communication | 45 | Unit of competency |
| D8559 | CHCCS513B | Maintain an effective community sector work environment | 30 | Unit of competency |
| D8558 | CHCCS502B | Maintain legal and ethical work practices | 70 | Unit of competency |
| D8382 | HLTOHS401A | Maintain workplace OHS processes | 40 | Unit of competency |
| D8544 | CHCADMIN508B | Manage limited budgets and financial accountabilities | 60 | Unit of competency |
| D2583 | CHCINF505C | Meet statutory and organisation information requirements | 85 | Unit of competency |
| D2351 | CHCCS505A | Provide supervision support to community sector workers | 40 | Unit of competency |
2. Group A Elective Units
Two (2) units to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D8283 | HLTHIR404D | Work effectively with Aboriginal and/or Torres Strait Islander people | 30 | Unit of competency |
| D8281 | HLTHIR403C | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
3. Other Elective Units
Five (5) units to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D2349 | CHCCS503A | Develop, implement and review services and programs to meet client needs | 40 | Unit of competency |
| D2236 | CHCCD401D | Support community participation | 35 | Unit of competency |
| D2210 | CHCAD402D | Support the interests, rights and needs of clients within duty of care requirements | 55 | Unit of competency |
| D2313 | CHCCOM403A | Use targeted communication skills to build relationships | 45 | Unit of competency |
| D8586 | CHCNET501B | Work effectively with other services and networks | 40 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S322 | CHC42002 | Certificate IV in Community Services (Service Co-ordination) | Qualification |
| S320 | CHC40202 | Certificate IV in Service Co-ordination (Ageing and Disability) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J044 | CHC52212 | Diploma of Community Services Coordination | Qualification |
VET Info Notes
1. This is only a model training program created in STARS on 28/7/2009 by VET Teaching & Learning, Dept of Education & Training.
Entry Requirements
Entry requirements
To gain entry into CHC52208 Diploma of Community Services Coordination candidates need to have previous work experience in the community sector in a job role that involved:
self-directed application of knowledge
exercise of independent judgement and decision-making, and
a range of technical and other skills.
Traineeships and Apprenticeships
