Qualification Outline
22/07/2026 2:01 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Telecommunications
Certificate II in Telecommunications
ICT20213
J811
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/02/2014 | Current | Approved |
Description
This qualification reflects the role of an operator in the telecommunications industry who can apply a broad range of competencies in a varied work context from installation to operation of telecommunications equipment and products.
Cabling at the customer premises must be carried out according to requirements of the Australian Communications and Media Authority (ACMA) and relevant industry registration bodies, and in line with the specifications of the access network owner.
This qualification prepares an individual for entry to the industry.
Job Roles
Job roles and titles vary across different sectors of the industry. Possible job titles relevant to this qualification include:
cabler and installer
equipment installer
security alarm installer
telecommunications equipment operator
telecommunications tradesperson.
Prerequisite requirements
There are no prerequisite requirements for individual units of competency.
Schedule
Packaging Rules
PACKAGING RULESTotal number of units = 11
5 core units, plus
1 elective unit from Group A workplace units, plus
5 elective units from Group B general units
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
A maximum of two units from Group B general elective units may be substituted with two units of competency from any endorsed Training Package or accredited course at Certificate II or Certificate III level.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the ICT10 Integrated Telecommunications Training Package.
LICENSING/REGULATORY INFORMATION
The completion of unit ICTWHS2170B and the four unit set ICTCBL2005B, ICTCBL2006B, ICTCBL2008B and ICTCMP2022B that meets the ACMA requirements for Cabling Provider Rules (CPR) restricted registration, is generally used as a part of a more specialised customer cabling qualification. This set is regarded as more suitable for new entrants where limited or no industry experience has been obtained and forms the major part of specialised qualifications such as ICT20313 Certificate II in Telecommunications Cabling.
For cablers with restricted CPR qualifications there will be a requirement for the specialised competency unit ICTCMP2239B Perform restricted customer premises broadband cabling work: ACMA Restricted Rule to be achieved when working on specialised broadband cabling.
All training programs must be undertaken with reference to the regulatory regime of the prevailing statutory authority (currently ACMA).
National Code of Practice for Induction for Construction Work:
Some cabling and installation work may fall within the definition of construction work. If so, people entering the construction site are required to complete the general induction training program specified by the National Code of Practice for Induction Training for Construction Work (Australian Safety Compensation Council, May 2007).
Achievement of the unit CPCCOHS1001A Work safely in the construction industry from the CPC08 Construction, Plumbing and Services Training Package fulfils this requirement.
1. Core Units
All five (5) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WI927 | ICTWHS2170B | Follow work health and safety and environmental policies and procedures | 35 | Unit of competency |
| WI911 | ICTTEN2219A | Install and test internet protocol devices in convergence networks | 45 | Unit of competency |
| D1021 | BSBSUS201A | Participate in environmentally sustainable work practices | 10 | Unit of competency |
| WI909 | ICTTEN2008A | Use electrical skills in telecommunications work | 35 | Unit of competency |
| WI910 | ICTTEN2140B | Use hand and power tools | 40 | Unit of competency |
2. Group A - Workplace Elective Units
One (1) unit must be completed.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S8071 | BSBCUS201B | Deliver a service to customers | 40 | Unit of competency |
| D1010 | BSBSMB306A | Plan a home based business | 25 | Unit of competency |
| D3521 | ICTWOR2141A | Work effectively in a telecommunications technology team | 40 | Unit of competency |
3. Group B - General Elective Units
Five (5) units to be completed.
Please refer to the training package for the full list of available units.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W796 | ICT20210 | Certificate II in Telecommunications | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZJ6 | ICT20315 | Certificate II in Telecommunications Technology | Qualification |
No information
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships