Qualification Outline
22/07/2026 9:09 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in General Insurance
Certificate IV in General Insurance
FNS41410
S713
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 24/11/2010 | Current | Approved |
Description
This qualification is designed to reflect the role of persons carrying out work in general insurance in a range of organisations and may meet Australian Securities and Investments Commission (ASIC) requirements for Tier 1 personal advice. Possible work functions may include:
analysing insurance claims
applying procedures and strategies for retaining and enhancing the customer relationship
gathering risk information
motor and home assessors
sales and support
reviewing and assessing risk information.
Schedule
Packaging Rules
13 units must be achieved.5 core units plus;
8 elective units
- selecting the identified elective unit/s * could meet ASIC accreditation requirements for providing financial product advice. Conditions relating to ASIC accreditation should be obtained from ASIC
- A maximum of 3 of the elective units must be selected from Group B or units aligned to other Certificate IV qualifications in FNS10 Financial Services Training Package the remaining elective units can be selected from Group A or B
- A maximum of 2 electives may be selected from units aligned to Certificate IV qualifications in any endorsed Training Package or accredited course
- A maximum of 2 electives may be selected from units aligned to Diploma qualifications in any endorsed Training Package or accredited course.
Elective units must be relevant to the work outcome, local industry requirements and the qualification level.
Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the FNS10 Financial Services or BSB07 Business Services Training Packages.
1. Core Units
Five core units to be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4168 | FNSINC401A | Apply principles of professional practice to work in the financial services industry | 20 | Unit of competency |
| D0898 | BSBOHS404B | Contribute to the implementation of strategies to control OHS risk | 40 | Unit of competency |
| D4169 | FNSINC402A | Develop and maintain in-depth knowledge of products and services used by an organisation or sector | 40 | Unit of competency |
| D1030 | BSBWOR401A | Establish effective workplace relationships | 40 | Unit of competency |
| D0778 | BSBITS401A | Maintain business technology | 30 | Unit of competency |
2. Group A Elective Units
Two (2) units to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4216 | FNSASICO503A | Provide Tier 1 general advice in general insurance | 45 | Unit of competency |
| D4215 | FNSASICN503A | Provide Tier 1 personal advice in general insurance | 45 | Unit of competency |
3. Group B Elective Units
Six (6) units to be completed
The following outlines ONE example of a training program for this qualification.
Please refer to the Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| D4170 | FNSINC501A | Conduct product research to support recommendations | 80 | Unit of competency |
| D0652 | BSBCUS301A | Deliver and monitor a service to customers | 40 | Unit of competency |
| D4099 | FNSCUS505A | Determine client requirements and expectations | 60 | Unit of competency |
| D0617 | BSBCCO402A | Gather, collate and record information | 40 | Unit of competency |
| D4165 | FNSIAD501A | Provide appropriate services, advice and products to clients | 120 | Unit of competency |
| D4100 | FNSCUS506A | Record and implement client instructions | 60 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D713 | FNS41411 | Certificate IV in General Insurance | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Employment, Education and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9630 9836.
3. This qualification was entered on to STARS by Training Curriculum Services on 24/11/2011
Entry Requirements
Not applicable.
Traineeships and Apprenticeships