Customer service in Laundry or Dry Cleaning Operations Skill Set

Skill set Outline

Date retreived
23/07/2026 11:17 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Skill set

National Code
MSTSS00013

State Code
AE075

TGA Status
Replaced

DTWD Status
Approved

National Endorsed, State Implementation and Classification

AQF Level

—

Field of Education

—

Skillset Type

National

Original TGA Release Date

31/01/2020

Current Release Date

31/01/2020

Current Release Number

1.00

Approved Date

06/05/2020

Transition Date

22/12/2023

Nominal Hours

225

Duration

1 Semester

Releases

Release Version	Release Date	TGA Status	DTWD Status
1.00	31/01/2020	Current	Approved

Pathway Information

Licensing / Regulatory Information

Skill Set Entry Requirements

A Current Qualification Release or associated Course does not exist.

Target Group

Suggested words for statement of attainment

General notes

Schedule

State Code	National Code	Title	Hours	Type
OBL90	MSTDC2014	Identify fabric and garment cleaning requirements	60	Unit of competency
OBA18	MSTGN2013	Identify fibres, fabrics and textiles used in the TCF industry	70	Unit of competency
OBL93	MSTDC2010	Provide customer service in a dry cleaning or laundry enterprise	50	Unit of competency
OBL75	MSTGN3008	Receive and sort articles for cleaning	45	Unit of competency

Replaced By

State Code	National Code	Title	Type
AF161	MSTSS00026	Customer service in Laundry or Dry Cleaning Operations Skill Set	Skill set