Elements and Performance Criteria

RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Codes of practice/ standards
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.
Context
This competency is typically performed by experienced operators, team leaders or supervisors who may be working individually or in a team environment.
Documentation
This competency includes the following indicative plant documentation:
operating procedures
work instructions
incident procedures
operating manuals
quality manuals and procedures
training program contents/materials
safety data sheets
job cards
maintenance logs
non-compliance reports
incidence and accident reports
permits
schematics/process flows/engineering drawings.
Information
Sources of information may include:
manufacturing specifications
product specifications
company policies and procedures
customer requirements
industry/work place codes of practice
State/industry OHS legislation and regulations
ISO and other industry standards and regulations
industry associations, networks and professional bodies.
Equipment
Items of equipment for this competency include:
computer equipment.
Procedures
Procedures may be written, verbal, computer-based or in some other form. They include:
all work instructions
standard operating procedures
formulas/recipes
batch sheets
temporary instructions
any similar instructions provided for the smooth running of the plant.
For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (eg Responsible Care) and government regulations.
Health, safety and environment (HSE)
All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.

EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Assessment of this unit should include demonstrated competence on actual plant and equipment in a work environment. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which will include disruptions to normal, smooth operation.
Assessment will typically use a plant documentation development project.
This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of what-if scenarios both on the plant (during demonstration of normal operations and walk-throughs of abnormal operations) and off the plant.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of satisfactory performance in this unit can be obtained by observation of performance and questioning to indicate understanding and knowledge of the Elements of the competency and Performance Criteria.
Consistent performance should be demonstrated. In particular look to see that:
effective maintenance and evaluation of workplace documentation is carried out
effective research and consultation is undertaken to ensure the development of best practice documentation
feedback is provided on how to improve workplace documentation
completed documentation is user friendly, accurate and in accordance with the intended use/requirements
adequate documentation is produced, including documentation for the introduction of new systems, policies, equipment or processes
non routine problems in relation to plant documentation are recognised and appropriate solutions are presented
changes to workplace documentation is communicated in the appropriate manner.
These aspects may be best assessed using a range of scenarios/case studies/what-ifs as the stimulus with a walk-through forming part of the response. These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from the past incident history of the plant, incidents on similar plants around the world, hazard analysis activities and similar sources.

Context of and specific resources for assessment
Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Method of assessment
In all plants it may be appropriate to assess this unit concurrently with relevant teamwork units.

Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.