Unit of competency Outline

Date retreived
22/07/2026 3:55 AM AWST

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Source information on floristry products and services

Source information on floristry products and services

Unit of competency
National Code
SFLSOP001
State Code
AVG55
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
25/09/2015
View on TGA
State Implementation and Classification
Approved Date
01/02/2016
Field of Education
100309 - Floristry
Original Release Date
01/02/2016
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to source and use fundamental information about the floristry industry and the various products and services it provides. It requires the ability to identify appropriate information sources and to research, develop and maintain a knowledge base. This essential knowledge underpins effective performance for all sales, design and construction activities.This unit applies to all floristry industry businesses including retail floristry shops, studio or online businesses and those that specialise in corporate or special events. It applies to florists working at all levels including junior and senior florists, studio florists and floral designers.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Source and use information about the floristry industry.
  • 1.1 Identify the sales or operational need for industry and product information.
  • 1.2 Identify sources of information on the floristry industry.
  • 1.3 Access and interpret information about industry structure and operation and use to assist with sales and operational duties.
  • 1.4 Obtain information on laws specifically relevant to the floristry industry and work compliantly.
2. Source and use information on floristry products.
  • 2.1 Use a range of methods to obtain information on products and services frequently sold by the floristry industry.
  • 2.2 Read and interpret specific product information to develop product knowledge and enhance quality of work performance.
  • 2.3 Identify features of the particular floristry product range of the business and use in day-to-day activities.
  • 2.4 Obtain information on suppliers of floristry materials and use in day-to-day activities.
  • 2.5 Record and store information for future use.
3. Update knowledge of floristry industry and products.
  • 3.1 Update knowledge of floristry industry, products and services regularly.
  • 3.2 Seek feedback from colleagues and customers on experiences with floristry products and services.
  • 3.3 Share updated information with colleagues.
No information
No information
Replaces
State Code National Code Title Type
D7687 SFLSOP201A Source information on floristry products and services Unit of competency