Unit of competency Outline

Date retreived
23/07/2026 1:08 PM AWST

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Provide a briefing or scripted commentary

Provide a briefing or scripted commentary

Unit of competency
National Code
SITXCOM202
State Code
WF749
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/01/2013
View on TGA
State Implementation and Classification
Approved Date
31/05/2013
Field of Education
100705 - Written Communication
Original Release Date
31/05/2013
Nominal Hours
20
Description
This unit describes the performance outcomes, skills and knowledge required to deliver information to a group using basic group communication and presentation techniques. Often the information would have been prepared or scripted by others.
Notes
Elements and Performance Criteria
1. Present information to group.
  • 1.1 Welcome participants to briefing, information session or tour according to organisational procedures.
  • 1.2 Provide participants with information based on scripts and other briefing information.
  • 1.3 Outline environmental and health and safety requirements.
  • 1.4 Prepare participants for potential changes to the environment.
  • 1.5 Answer questions in a courteous and friendly manner.
2. Enhance presentation of information.
  • 2.1 Use communication and presentation techniques to enhance participant experience and make adjustments as needed.
  • 2.2 Show cultural and social sensitivity during the presentation.
  • 2.3 Use technical presentation resources as required.
3. Liaise with others.
  • 3.1 Maintain communication with team members and operators to ensure safe and efficient operations.
  • 3.2 Give correct and accurate signals where appropriate.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Briefing,information session or tour may be:
crowd information session
demonstration
entertainment session
ride
safety briefing
site familiarisation
tour safety briefing.
Environmental requirements may relate to:
conservation of resources
cultural protocols
handling of waste
noise and other disturbance issues
potential physical impacts on the environment.
Health and safety requirements may relate to:
areas that are offlimits
dress restrictions
emergency procedures
guidance on using equipment
restrictions on talking or making noise in an area.
Changes to the environment may relate to:
change in temperature, e.g. climate controlled facility
possible safety restrictions, e.g. if group is entering a high risk area
special effects on a tour
warning about extraneous noise or other unusual activity.
Presentation resources may include:
actors presenting a scripted show
digital presentations
loud speaker
microphone
monitors.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
communicate information clearly in a group situation
use group presentation techniques to enhance briefing or commentary on multiple occasions and for different groups
demonstrate knowledge of health, safety and emergency procedures relevant to the venue or site.
Context of and specific resources for assessment
Assessment must ensure use of:
an environment where a presentation would take place, e.g. visitor site or attraction
equipment that supports the briefing or scripted commentary
a group of people to whom the presentation is delivered.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the individual providing a briefing or scripted commentary
written or oral questioning to assess knowledge of work health and safety issues and requirements
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
SITTVAF301 Operate a ride location.
Replaces
State Code National Code Title Type
S6480 SITTVAF002A Provide a briefing or scripted commentary Unit of competency
Replaced By
State Code National Code Title Type
AWQ64 SITXCOM003 Provide a briefing or scripted commentary Unit of competency