Unit of competency Outline
Date retreived
22/07/2026 6:18 AM AWST
22/07/2026 6:18 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Work within a franchise
Work within a franchise
Unit of competency
National Code
BSBFRA301
BSBFRA301
State Code
AUL63
AUL63
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/09/2015
Nominal Hours
30
Description
This unit describes the skills and knowledge required to work within a franchise to contribute to the successful operation of the business within a framework of compliance requirements.It applies to staff who currently work, or are interested in working, in franchised businesses. These staff may be in a broad range of roles, such as retail, trade or hospitality.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Clarify requirements for working within a franchise
- 1.1 Determine role and responsibilities as an employee
- 1.2 Clarify role and responsibilities with supervisor, line manager and/or owner, as appropriate
- 1.3 Evaluate own skills to determine training needs to meet role and responsibilities
- 1.4 Seek assistance from supervisor/line manager/owner to evaluate training needs
- 1.5 Request and negotiate any reasonable adjustments to meet these identified needs
2 Clarify own contribution to meeting compliance requirements
- 2.1 Consult with supervisor/line manager/owner to determine compliance requirements falling within own role and responsibilities
- 2.2 Determine work plan and ensure scheduled actions to meet compliance requirements are included in this plan
- 2.3 Undertake required audits, checks and associated tasks as per schedule
- 2.4 Seek advice as required to resolve difficulties arising in performing scheduled tasks
- 2.5 Accurately complete workplace records involved in meeting compliance requirements in a timely manner
3 Review own contribution to franchise operations
- 3.1 Seek feedback from others to confirm own role and responsibilities are being met
- 3.2 Review own work to ensure required tasks are undertaken as per schedules and work plans
- 3.3 Identify and discuss with supervisor/line manager/owner any improvements in own work practices and those of others within the franchise
- 3.4 Provide assistance when requested by others within the franchise to meet their assigned roles and responsibilities
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0718 | BSBFRA301B | Work within a franchise | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCF19 | BSBOPS201 | Work effectively in business environments | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB2 | FNS40215 | Certificate IV in Bookkeeping | Qualification |
| AWN7 | SIS40215 | Certificate IV in Fitness | Qualification |
| AVT4 | BSB40715 | Certificate IV in Franchising | Qualification |