Unit of competency Outline
Date retreived
22/07/2026 9:27 PM AWST
22/07/2026 9:27 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Construct advanced international airfares
Construct advanced international airfares
Unit of competency
National Code
SITTTSL312
SITTTSL312
State Code
WF731
WF731
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
31/05/2013
Field of Education
080701 - Tourism
Original Release Date
31/05/2013
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and construct complex fares using advanced international airfare rules and procedures. It requires the ability to interpret flight information and conditions applicable to specific fares and to construct airfares according to International Air Transport Association (IATA) regulations.
Notes
Elements and Performance Criteria
1. Calculate complex international airfares.
- 1.1 Accurately calculate and check complex international fares according to IATA regulations.
- 1.2 Configure air itineraries and apply minimum checks to appropriate itineraries.
- 1.3 Calculate through fares incorporating add-ons, and those with intermediate points.
- 1.4 Calculate taxes and fees for all itineraries.
- 1.5 Calculate pre paid ticket advice for journeys commencing outside the country of sale according to IATA regulations.
2. Construct mixed class fares.
- 2.1 Identify options where mixed class combinations are allowed and appropriate to meet customer needs.
- 2.2 Calculate mixed class fares according to IATA regulations.
3. Apply indirect travel limitation rules.
- 3.1 Accurately calculate sector journeys and side trips according to IATA regulations.
4. Construct round the world journeys.
- 4.1 Identify situations where round the world fares are appropriate to meet customer needs.
- 4.2 Accurately calculate round the world fares according to IATA regulations.
5. Construct fares for open jaw journeys.
- 5.1 Identify options where open jaw journeys are allowed and appropriate to meet customer needs.
- 5.2 Accurately calculate round, circle and open jaw fares according to IATA regulations.
6. Apply the pricing unit concept.
- 6.1 Divide a single or return fare journey into separate pricing units.
- 6.2 Calculate the lowest combination of fares for a series of pricing units.
7. Document and maintain records of calculations.
- 7.1 Record full details of the calculated fares.
- 7.2 Minimise use of printed materials and maximise electronic record keeping to reduce waste.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
To calculate and checkinvolves:
compliance with indirect travel limitations rule
GI
journeys commencing outside the country of sale
LFC
mileage system:
EMS
EMA
MPMs
TPMs
NUC conversion
re-routing.
Taxes may include:
airport tax
fuel surcharge
GST
head tax
noise tax
Q surcharge.
Fees may include:
air itinerary preparation fee
communication fee
courier fee
credit card fee
flight fuel emissions offset fee ("flying carbon neutral")
loyalty program (e.g. frequent flyer) redemption fee
service fee
transaction fee.
To calculate and checkinvolves:
compliance with indirect travel limitations rule
GI
journeys commencing outside the country of sale
LFC
mileage system:
EMS
EMA
MPMs
TPMs
NUC conversion
re-routing.
Taxes may include:
airport tax
fuel surcharge
GST
head tax
noise tax
Q surcharge.
Fees may include:
air itinerary preparation fee
communication fee
courier fee
credit card fee
flight fuel emissions offset fee ("flying carbon neutral")
loyalty program (e.g. frequent flyer) redemption fee
service fee
transaction fee.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
accurately construct multiple and diverse complex fares using advanced international airfare rules and procedures to meet varying customer requirements
use the following types of calculations and checks:
compliance with indirect travel limitations rule
GI
journeys commencing outside the country of sale
LCF
mileage system:
EMS
EMA
MPMs
TPMs
NUC conversion
re-routing
create practical air itineraries to meet customer needs
interpret information on international fares, fare rules, conditions applicable to specific fares, IATA regulations and construct airfares which meet these requirements
demonstrate knowledge of:
sources of information on international flights and fares
the content and format of information provided by airlines and consolidators
a range of formats to construct and record international airfares
complete airfare calculations within commercial time constraints and deadlines determined by the customer or the organisation.
Context of and specific resources for assessment
Assessment must ensure use of:
a real or simulated tourism business operation or activity which sells complex international airfares
a real or simulated tourism industry environment; for example:
a reservations area or call centre
a retail shopfront or mobile sales situation for the retail travel sector
an office environment as defined in the Assessment Guidelines
computers, software programs, printers, and reservations and operations programs currently used in the tourism industry to facilitate airfare calculations
current airline, consolidator and IATA documentation or computer data such as published fares, schedules and bulletins outlining fares, rules, conditions and regulations.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
activities that allow assessment of the individual’s ability to construct complex fares using advanced international airfare rules and procedures for different routes and to meet varying customer requirements
review of fare calculation worksheets completed by the individual
written or oral questioning to assess knowledge of:
sources of information on international flights and fares
the content and format of information provided by airlines and consolidators
a range of formats to construct and record international airfares
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
SITTTSL303 Sell tourism products and services
SITTTSL304 Prepare quotations
SITTTSL307 Process travelrelated documentation
SITTTSL311 Construct promotional international airfares.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
accurately construct multiple and diverse complex fares using advanced international airfare rules and procedures to meet varying customer requirements
use the following types of calculations and checks:
compliance with indirect travel limitations rule
GI
journeys commencing outside the country of sale
LCF
mileage system:
EMS
EMA
MPMs
TPMs
NUC conversion
re-routing
create practical air itineraries to meet customer needs
interpret information on international fares, fare rules, conditions applicable to specific fares, IATA regulations and construct airfares which meet these requirements
demonstrate knowledge of:
sources of information on international flights and fares
the content and format of information provided by airlines and consolidators
a range of formats to construct and record international airfares
complete airfare calculations within commercial time constraints and deadlines determined by the customer or the organisation.
Context of and specific resources for assessment
Assessment must ensure use of:
a real or simulated tourism business operation or activity which sells complex international airfares
a real or simulated tourism industry environment; for example:
a reservations area or call centre
a retail shopfront or mobile sales situation for the retail travel sector
an office environment as defined in the Assessment Guidelines
computers, software programs, printers, and reservations and operations programs currently used in the tourism industry to facilitate airfare calculations
current airline, consolidator and IATA documentation or computer data such as published fares, schedules and bulletins outlining fares, rules, conditions and regulations.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
activities that allow assessment of the individual’s ability to construct complex fares using advanced international airfare rules and procedures for different routes and to meet varying customer requirements
review of fare calculation worksheets completed by the individual
written or oral questioning to assess knowledge of:
sources of information on international flights and fares
the content and format of information provided by airlines and consolidators
a range of formats to construct and record international airfares
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
SITTTSL303 Sell tourism products and services
SITTTSL304 Prepare quotations
SITTTSL307 Process travelrelated documentation
SITTTSL311 Construct promotional international airfares.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WB962 | SITTTSL015B | Construct advanced international airfares | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWQ83 | SITTTSL014 | Construct advanced international airfares | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZS3 | AVI30416 | Certificate III in Aviation (Ground Operations and Service) | Qualification |
| J441 | SIT31312 | Certificate III in Travel | Qualification |
| J450 | SIT50112 | Diploma of Travel and Tourism | Qualification |
| J443 | SIT40212 | Certificate IV in Travel and Tourism | Qualification |
| J452 | SIT60112 | Advanced Diploma of Travel and Tourism | Qualification |