Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Documentation may follow:
ISO/IEC/AS standards
audit trails
naming standards
version control
project management templates
report writing principles
Requirements may be in reference to:
business
system
application
network
people in the organisation
Content may include:
information and interactive features, such as product information, company information, copyright and disclaimer notices, site map, frequently asked questions, what's new, customer-specific information, customer only information, error messages, instructions, feedback mechanisms, reference pages, forms, background articles, ratings/rankings/testimonials/quotes from reviews, hyperlink titles
Server may include:
Application/web servers
BEA Weblogic servers
IBM VisualAge and WebSphere
Novell NDS servers
Email servers
File and print servers
FTP servers
Firewall servers
Proxy/cache servers
File transfer protocolclient may include:
AxY FTP for Windows, Linux and Unix
Cftp for Unix
Curl for Unix supports FTP, HTTP, Telnet, etc
gFTP with GUI for Unix supports FTP, HTTP and SSH
Lftp command line FTP for Solaris, IRIX, HP-UX, Digital UNIX and Linux
Lukemftp command-line FTP supports FTP and HTTP URLs
NcFTP Client command-line FTP and HTTP URLs for Solaris, FreeBSD, AIX, Linux

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
Assessment must confirm the ability to develop uploading and removal procedures that reflect the strategic intent of the site while maintaining site security and privacy standards.
The procedures will include content that is updated regularly, automatically or by authors. Updating, loading and removal of redundant content includes the requirement to advise users of old data being archived and new content that has been posted.

To demonstrate competency in this unit the person will require access to:
Servers
E-business website
File Transfer Protocol (FTP) software
Context of and specific resources for assessment
One of the main advantages of on-line information over hardcopy, is the ease with which it can be updated. However, there are potential pitfalls in the updating process. Users may access the site at any time and so by changing data unannounced, users could be inconvenienced. This unit deals with the processes of carrying out updates in a secure and convenient manner.

The breadth, depth and complexity of knowledge and skills in this competency would cover a broad range of varied activities or application in a wider variety of contexts most of which are complex and non-routine. Leadership and guidance would be involved when organising activities of self and others as well as contributing to technical solutions of a non-routine or contingency nature.

Assessment must ensure:
Performance of a broad range of skilled applications including the requirement to evaluate and analyse current practices, develop new criteria and procedures for performing current practices and provision of some leadership and guidance to others in the application and planning of the skills would be characteristic.
Applications may involve responsibility for, and limited organisation of, others.
Method of assessment
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.

Competency in this unit should be assessed using summative assessment to ensure consistency of performance in a range of contexts. This unit can be assessed either in the workplace or in a simulated environment. However, simulated activities must closely reflect the workplace to enable full demonstration of competency.
Assessment will usually include observation of real or simulated work processes and procedures and/or performance in a project context as well as questioning on underpinning knowledge and skills. The questioning of team members, supervisors, subordinates, peers and clients where appropriate may provide valuable input to the assessment process. The interdependence of units for assessment purposes may vary with the particular project or scenario.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICAA4142C Design a website to meet technical requirements
ICAS4191B Maintain website performance

An individual demonstrating this competency would be able to:
Demonstrate understanding of a broad knowledge base incorporating some theoretical concepts
Apply solutions to a defined range of unpredictable problems
Identify and apply skill and knowledge areas to a wide variety of contexts, with depth in some areas
Identify, analyse and evaluate information from a variety of sources
Take responsibility for own outputs in relation to specified quality standards
Take limited responsibility for the quantity and quality of the output of others

Additionally, an individual demonstrating this competency would be able to:
Demonstrate understanding of the major elements of website design
Identify, analyse and evaluate procedures and tools from a variety of sources, such as authoring tools and updating procedures
Take responsibility for procedures in relation to quality standards for the updating process and data
Maintain knowledge of industry products and services