Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements may include:
application
business
network
people in the organisation
system
advising users of old data being archived and new content that has been posted when updating, loading and removing redundant content.
Content may include information and interactive features, such as:
background articles
company information
copyright and disclaimer notices
customer only information
customer-specific information
error messages
feedback mechanisms
forms
frequently asked questions
hyperlink titles
instructions
product information
ratings, rankings, testimonials and quotes from reviews
reference pages
site map
what's new.
Documentation may follow:
audit trails
International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards
naming standards
project-management templates
report writing principles
version control.
Server may include:
application and web servers
BEA Weblogic servers
email servers
file and print servers
firewall servers
FTP servers
IBM VisualAge and WebSphere
Novell Directory Services (NDS) servers
proxy or cache servers.
File transfer protocol client may include:
AxY FTP for Windows, Linux and Unix
cftp for Unix
Curl for Unix supports FTP, HTTP, and Telnet
gFTP with GUI for Unix supports FTP, HTTP and SSH
lftp command line FTP for Solaris, IRIX, HP-UX, digital Unix and Linux
Lukemftp command-line FTP supports FTP and HTTP URLs
NcFTP client command-line FTP and HTTP URLs for Solaris, FreeBSD, AIX, Linux.
Details may include:
author
location and title of new files
time of update.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
develop procedures for uploading and removing website content that:
reflects the strategic intent of the site while maintaining site security and privacy standards
adheres to quality standards for the updating process and data
carries out updates in a secure and convenient manner
research and recommend current industry products and services.
Context of and specific resources for assessment
Assessment must ensure access to:
servers
ebusiness website
FTP software
organisational documentation, requirements and guidelines
appropriate learning and assessment support when required
modified equipment for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate identifying, analysing and evaluating procedures and tools from a variety of sources, such as authoring tools and updating procedures
verbal or written questioning to assess candidate’s knowledge of major elements of website design
review of guidelines developed by candidate for uploading content.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.