Unit of competency Outline
Date retreived
23/07/2026 12:55 PM AWST
23/07/2026 12:55 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Process client complaints to ensure the goals of the enterprise are met
Process client complaints to ensure the goals of the enterprise are met
Unit of competency
National Code
BSAENT302A
BSAENT302A
State Code
C0004
C0004
TGA Status
Deleted
Deleted
DTWD Status
Archived
Archived
State Implementation and Classification
Approved Date
08/12/1998
Field of Education
080501 - Sales
Original Release Date
08/12/1998
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| C1385 | BSAENT302B | Process client complaints to ensure the goals of the enterprise are met | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| E123 | AUR21999 | Certificate II in Automotive (Sales - Automotive Aftermarket) | Qualification |
| C001 | BSA30197 | Certificate III in Business (Office Administration) | Qualification |
| M114 | UTG30198 | Certificate III in Gas Operations | Qualification |
| C294 | LGA30100 | Certificate III in Local Government (Governance and Administration) | Qualification |