Unit of competency Outline
Date retreived
23/07/2026 1:12 PM AWST
23/07/2026 1:12 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Process client complaints to ensure the goals of the enterprise are met
Process client complaints to ensure the goals of the enterprise are met
Unit of competency
National Code
BSAENT302B
BSAENT302B
State Code
C1385
C1385
TGA Status
Deleted
Deleted
DTWD Status
Archived
Archived
State Implementation and Classification
Approved Date
01/09/2000
Field of Education
080301 - Business Management
Original Release Date
01/09/2000
Nominal Hours
20
Description
Notes
Elements and Performance Criteria
No information
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C0004 | BSAENT302A | Process client complaints to ensure the goals of the enterprise are met | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C186 | BSA30100 | Certificate III in Business (Office Administration) | Qualification |
| C436 | HLT40902 | Certificate IV in Complementary and Alternative Health Care Assistance | Qualification |