Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Quality procedures
Quality procedures may be contained in:
worksite quality system documentation, work instructions, safe work procedures, product specifications, equipment maintenance schedules, technical procedures and adopted or specifically prepared standards
Performance indicators
Performance indicators are to account for issues of time, quantity, quality and cost factors and may include:
establishing time targets for own work, identifying reasonable criteria for evaluating own work outcomes, identifying measures to avoid wastage, identifying reasonable criteria to judge internal and/or external customer satisfaction and identifying processes to ensure a 'right first time' approach
Legislative requirements
Legislative requirements include:
state/territory legislation related to WHS and Australian Design Rules
Environmental requirements
Environmental requirements are those established under law and by the enterprise, and coverage may include:
dust control, water quality, wastewater management, chemicals handling, noise/vibration, fuel/oil handling and disposal, waste management and rehabilitation
Environmental control measures
Environmental control measures may include:
chemical management, dust suppression, water treatment, waste water processes, application of materials, compliance with noise/vibration standards and application of waste disposal procedures
Environmental reports and documents
Environmental reports and documents may include:
complaints register and incidental reporting procedures
Loss and damage incidents
Loss and damage incidents may include:
personal injury, loss and damage of plant, equipment and materials
Communications
Communications may be:
verbal, written, by telephone or by other means
Information/documents
Information/documents may include:
manufacturer/component supplier specifications, enterprise operating procedures, supplier directories, parts catalogues, customer orders and industry/workplace codes of practice, material safety data sheets (MSDS) and HAZCHEM specifications

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:
identifying quality procedures and needs
identifying individual performance indicators
monitoring and adjusting performance indicators to meet changing circumstances
satisfying performance indicators
applying environmental control systems
processing recommendations for change
communicating effectively with others involved in or affected by the work.
Context of and specific resources for assessment
This unit may be assessed in conjunction with other units which form part of a work role
Assessment of this unit may be completed on the job or in a simulated work environment which reflects a range of quality processes and procedures
The following should be made available:
a workplace or simulated workplace
situations requiring quality and environmental working practices
worksite or equivalent instructions on quality and environmental working practices
hazardous chemicals and/or dangerous goods information
materials, tooling and equipment and may include stationery, forms, business documents, job cards, internal memoranda and file notes.
Method of assessment
It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying work process circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements.