Qualification Outline
22/07/2026 5:38 AM AWST
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Certificate II in Automotive Sales
Certificate II in Automotive Sales
AUR21112
J380
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 17/01/2013 | Current | Approved |
Description
This qualification covers the skills and knowledge required to perform sales-related tasks in the automotive retail, service or repair industry.
Job roles and employment outcomes
The Certificate II in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.
Job roles related to this qualification include:
service station attendant or salesperson
bicycle salesperson
outdoor equipment salesperson
sales assistant.
Application
This qualification is suitable for an Australian traineeship pathway.
Additional qualification advice
The Certificate II in Automotive Sales may be attained as a generic qualification, or when a particular occupational outcome is required. Advice is provided in the qualification on the recommended units of competency for specialisation areas.
Schedule
Packaging Rules
To be awarded this qualification, competency must be demonstrated in twelve (12) units of competency, consisting of:- six (6) core units, plus
- three (3) specialist elective units in one of the selected specialist groups relating to occupational streams, plus
- three (3) general elective units, of which:
- up to three (3) elective units may be chosen from the elective units list
- up to three (3) elective units may be chosen from a Certificate II qualification or above in this training package or another endorsed training package or accredited course, provided that the units chosen contribute to the vocational outcome of the qualification and do not duplicate the outcome of another unit chosen for the qualification.
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF365 | AURSLA2001 | Apply legal requirements relating to product sale | 20 | Unit of competency |
| WF032 | AURASA2002 | Apply safe working practices in an automotive workplace | 20 | Unit of competency |
| WF003 | AURACA2001 | Establish relations with customers | 20 | Unit of competency |
| S6187 | SIRXRSK001A | Minimise theft | 20 | Unit of competency |
| WF355 | AURSCA2002 | Present stock and sales area | 16 | Unit of competency |
| WF359 | AURSCA2006 | Promote products and services | 20 | Unit of competency |
2. Group A Service Station Sales and Service Specialist Elective Units
Three (3) units must be chosen from one specialist elective group.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD947 | SIRXCCS201 | Apply point-of-sale handling procedures | 20 | Unit of competency |
| S6142 | SIRXINV002A | Maintain and order stock | 35 | Unit of competency |
| WD999 | SIRXWHS302 | Maintain store safety | 35 | Unit of competency |
| WD969 | SIRXMER201 | Merchandise products | 35 | Unit of competency |
| D4890 | TLIA2020A | Replenish stock | 20 | Unit of competency |
| WF358 | AURSCA2005 | Sell products | 20 | Unit of competency |
3. Group B Bicycle Sales Specialist Elective Units
Three (3) units must be chosen from one specialist elective group.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF044 | AURBTA2004 | Assemble box bicycles for retail sale | 20 | Unit of competency |
| WF063 | AURBTV2001 | Fit and adjust bicycle accessories | 20 | Unit of competency |
| S6142 | SIRXINV002A | Maintain and order stock | 35 | Unit of competency |
| WD999 | SIRXWHS302 | Maintain store safety | 35 | Unit of competency |
| WD969 | SIRXMER201 | Merchandise products | 35 | Unit of competency |
| WF358 | AURSCA2005 | Sell products | 20 | Unit of competency |
| WF021 | AURAMA2001 | Work effectively with others | 20 | Unit of competency |
4. Group C Outdoor Power Equipment Sales Specialist Elective Units
Three (3) units must be chosen from one specialist elective group.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF356 | AURSCA2003 | Apply sales procedures | 16 | Unit of competency |
| WF005 | AURACA3003 | Build customer relations | 30 | Unit of competency |
| S6136 | SIRXICT001A | Operate retail technology | 20 | Unit of competency |
| S6141 | SIRXINV001A | Perform stock control procedures | 35 | Unit of competency |
| D4888 | TLIA2013A | Receive goods | 20 | Unit of competency |
5. General Elective Units
Up to three (3) units may be chosen from the elective units list.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W209 | AUR21105 | Certificate II in Automotive Sales | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| BAD0 | AUR21116 | Certificate II in Automotive Sales | Qualification |
No information
Entry Requirements
This qualification may be accessed by direct entry.
Traineeships and Apprenticeships