Unit of competency Outline

Date retreived
24/07/2026 5:06 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Carry out cash, credit and funds transfers

Carry out cash, credit and funds transfers

Unit of competency
National Code
AURSCA2004
State Code
WF357
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
17/01/2013
View on TGA
State Implementation and Classification
Approved Date
19/08/2014
Field of Education
080501 - Sales
Original Release Date
19/08/2014
Nominal Hours
20
Description
This unit of competency covers the competence required to undertake cash, cheque, credit/funds transfer card transactions. It also includes preparation and dispatch of debtor invoices.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Handle cash transactions
  • 1.1. Cash is received and counted
  • 1.2. Correct balance is determined, taking price, invoices, discounts, etc. into account, and correct change is given
  • 1.3. Irregularities are noted and referred to appropriate persons for resolution
  • 1.4. Cash is stored according to enterprise policies and procedures
  • 1.5. Receipts are issued and transaction documented according to enterprise policies and procedures
2. Handle credit/funds transfer card transactions
  • 2.1. Correct documentation and equipment for particular credit/funds transfer card is identified and accessed
  • 2.2. Credit/funds transfer card recording device is identified and accessed
  • 2.3. Recording device is operated according to provider procedures and taking into account enterprise credit limits
  • 2.4. Irregularities are noted and referred to appropriate persons for resolution
  • 2.5. Receipts are issued and transaction documented according to enterprise policies and procedures
3. Handle cheque transactions
  • 3.1. Cheques are received and examined for correctness (amount, dates and signature)
  • 3.2. Irregularities are noted and referred to appropriate persons for resolution
  • 3.3. Cheques are stored according to enterprise policies and procedures
  • 3.4. Receipts are issued and transaction documented according to enterprise policies and procedures
4. Carry out invoicing procedures
  • 4.1. Calculations are performed to produce accurate customer invoices
  • 4.2. Documentation is completed to ensure accuracy of content
  • 4.3. Invoices are distributed to appropriate persons/section for certification prior to being dispatched
  • 4.4. Verified invoices are dispatched within designated time limits
  • 4.5. Invoices are copied and filed for auditing purposes according to enterprise policies and procedures
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Methods
Methods include:
conducting sales transactions using cash and non-cash procedures
telephone, fax, written communication, verbal
preparation of debtor invoices
Specific requirements may include:
literacy/numeracy
Workplace health and safety (WHS) requirements
WHS requirements may include:
state/territory/industry WHS requirements
Resources
Resources may include:
cash and non-cash transaction equipment
invoice dispatching system
computer software/hardware, calculators, office equipment, enterprise stationery, safes, cash register, EFTPOS systems, credit card systems, stock scanning/ pricing equipment, postage equipment
Information/documents
Sources of information/documents may include:
enterprise operating procedures
job cards
product manufacturer/component supplier specifications
company stationery
customer requirements
industry/workplace codes of practice
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that competence in this unit signifies ability to transfer competence to changing circumstances and to respond to unusual circumstances in the critical aspects of:
conducting cash and non-cash transactions
preparation of invoices
interpreting and communicating operational information
safe work practices
operation of office/sales equipment
communicating effectively with others involved in or affected by the work.
Context of, and specific resources for assessment
Underpinning knowledge and skills may be assessed on or off the job
The following are required:
cash and non-cash transaction equipment
computer software/hardware, calculator, office equipment, enterprise stationery, safes, cash register, EFTPOS systems, credit card systems, stock scanning/ pricing equipment, postage equipment
a qualified workplace assessor.
Method of assessment
Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available assessment in simulated workplace conditions is acceptable
Prescribed outcome must be able to be achieved without direct supervision
Practical assessments:
recognise denominations of Australian currency notes and coinage
access and apply cash/credit systems
receive cash, perform calculations and give correct change
use equipment
handle cash correctly
use security systems (where applicable)
prepare and dispatch invoices
Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.
Guidance information for assessment
Replaces
State Code National Code Title Type
W2963 AURS241608A Carry out cash and/or credit/funds transfer transactions Unit of competency
Replaced By
State Code National Code Title Type
AXB24 AURSCA004 Carry out cash and non-cash payment operations Unit of competency