Unit of competency Outline

Date retreived
23/07/2026 1:34 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Establish, implement and maintain operational management plans

Establish, implement and maintain operational management plans

Unit of competency
National Code
RIIMEX605D
State Code
WH396
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
2.00
Current Release Date
07/12/2014
View on TGA
State Implementation and Classification
Approved Date
30/05/2014
Field of Education
080307 - Organisation Management
Original Release Date
30/05/2014
Nominal Hours
60
Description
This unit describes a participant’s skills and knowledge required to establish, implement and maintain operational management plans in the Resources and Infrastructure Industries.This unit is appropriate for those working in management or technical specialist roles.No licensing, legislation or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan and prepare for establishing, implementing and maintaining operational management plans
  • 1.1 Access, interpret and apply operational management plan documentation and ensure the work activity is compliant
  • 1.2 Obtain, read, interpret, clarify and confirm work requirements
  • 1.3 Identify and address potential risks, hazards and environmental issues and implement control measures
  • 1.4 Select and wear personal protective equipment appropriate for work activities
  • 1.5 Identify internal and external customers and establish their requirements
2. Identify and measure satisfaction levels of internal/external customers
  • 2.1 Identify and analyse formal and informal methods of measuring customer satisfaction
  • 2.2 Develop strategies and plans to measure customer satisfaction levels
  • 2.3 Communicate feedback from customers to work areas
  • 2.4 Monitor trends in customer satisfaction levels and seek opportunities for improvement
3. Measure current operational processes for quality and efficiency
  • 3.1 Identify the key performance indicators (KPIs) influencing quality and efficiency of specified processes
  • 3.2 Identify and analyse parameters of desired performance
  • 3.3 Use information on current practices and performance to identify opportunities for improvements in quality and productivity
  • 3.4 Communicate recommendations for improvement plans to be developed
4. Interpret strategic goals to determine operational implications
  • 4.1 Identify, interpret and confirm the organisation’s current strategic goals
  • 4.2 Interpret strategic plans to identify implications for the work site
  • 4.3 Undertake risk analysis of strategic plans to establish implications for the work site
  • 4.4 Undertake consultation to ensure that a full understanding of the organisation’s strategic goals
  • 4.5 Ensure that the strategic role of the site operations within the total business system is communicated to relevant personnel
5. Develop operational plans to enable the achievement and improvement of strategic goals
  • 5.1 Analyse operations to identify improvements required
  • 5.2 Establish communication procedures and systems to report progress and any issues occurring with the implementation of operational plans
  • 5.3 Investigate, establish and implement action plans detailing site goals, resource requirements, priorities and timelines
  • 5.4 When anticipated improvements are unachievable, analyse the causes and make appropriate adjustments
  • 5.5 Review and use the outcomes of improvements for further learning and continuous improvement
No information
No information
Replaces
State Code National Code Title Type
WB608 RIIMEX605A Establish, implement and maintain operational management plans Unit of competency
State Code National Code Title Type
J658 RII60113 Advanced Diploma of Metalliferous Mining Qualification
AZF7 RII60115 Advanced Diploma of Metalliferous Mining Qualification