Unit of competency Outline

Date retreived
24/07/2026 5:42 AM AWST

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Conduct online transactions

Conduct online transactions

Unit of competency
National Code
BSBITU305
State Code
AUK06
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080905 - Practical Computing Skills
Original Release Date
15/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to undertake a range of online transactions, including banking, and buying and selling products and services.It applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of conducting online transactions to provide technical advice and support to a team.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and investigate online service provider
  • 1.1 Undertake online research to identify suppliers of required products/services
  • 1.2 Assess service provider confidentiality, security and privacy facilities in accordance with individual and organisational requirements
  • 1.3 Assess potential products/services for authenticity
2. Perform online transactions
  • 2.1 Confirm organisational requirements for products/services to be obtained
  • 2.2 Ensure authentication information is secured in accordance with organisational requirements
  • 2.3 Use appropriate online functions to obtain required products/services
  • 2.4 Report any difficulties in accessing or using online facilities to the service provider
  • 2.5 Complete transaction and ensure products/services are received in accordance with terms of online transaction
3. Maintain records of online transactions
  • 3.1 Maintain records of transactions in accordance with organisational policy, procedures and level of authority
  • 3.2 Compare organisational records with online records and deal with irregularities according to organisational policy and procedures
4. Review online transactions
  • 4.1 Review obtained products/services rendered to determine quality, timeliness and level of customer service in relation to advertised profile
  • 4.2 Make recommendations regarding continued or future use of online service provider, as supported by transaction history
No information
No information
Replaces
State Code National Code Title Type
D0788 BSBITU305A Conduct online transactions Unit of competency
Replaced By
State Code National Code Title Type
OAE94 BSBITU315 Purchase goods and services online Unit of competency