Unit of competency Outline

Date retreived
23/07/2026 3:15 AM AWST

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Manage ICT project systems implementation

Manage ICT project systems implementation

Unit of competency
National Code
ICTPMG616
State Code
OBT29
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
080315 - Project Management
Original Release Date
15/01/2021
Nominal Hours
40
Description
This unit describes the skills and knowledge required to manage the system-implementation process in an Information and Communications Technology (ICT) project in small, medium and large organisations.The unit applies to project managers who use advanced business management technical and communication skills to ensure that ICT projects are implemented with alignment to project and system development documentation. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for system implementation
  • 1.1 Review required project and system development documentation
  • 1.2 Determine organisational culture and document potential risks during implementation phases
  • 1.3 Identify implementation options and constraints, and select required approach in consultation with stakeholders
  • 1.4 Develop and document detailed implementation plan and training plan, and obtain sign-off from required personnel
  • 1.5 Oversee creation of system user documentation guidelines and obtain sign-off from required personnel
  • 1.6 Oversee preparation of operations documentation guidelines and obtain sign-off from required personnel
2. Manage organisational change
  • 2.1 Submit system implementation plans to required personnel
  • 2.2 Establish necessary support structures
  • 2.3 Obtain plan sign-off from required personnel
3. Coordinate release management
  • 3.1 Establish and confirm release management roles and responsibilities according to implementation plan
  • 3.2 Determine release configuration items, including production system software, hardware and capacity changes required, and compile a request for change
  • 3.3 Oversee creation of required test environment according to organisational requirements
  • 3.4 Establish ongoing monitoring procedure to cover post-release warranty period
  • 3.5 Undertake required data conversion activities
4. Manage acceptance testing
  • 4.1 Review results of system test and confirm acceptance test entry criteria are met
  • 4.2 Confirm test environment and ICT configuration management processes meet solution requirements and organisational standards
  • 4.3 Oversee acceptance testing and collation of results
  • 4.4 Confirm test results meet acceptance test exit criteria and obtain sign-off
5. Manage user training
  • 5.1 Undertake and document training needs analysis
  • 5.2 Review training plan and schedule and include required additional activities
  • 5.3 Oversee preparation of training materials and confirm user training is conducted
6. Release system to production
  • 6.1 Develop action plan and checklist for release activities according to task requirements and required deadlines
  • 6.2 Create and document rollback strategy and plan to guide rollback of changes if required
  • 6.3 Prepare communication to inform users of possible interruption to service due to the release
  • 6.4 Manage installation of new release into production and confirm performance of operational verification tests and rollback changes if necessary
  • 6.5 Review and update service level agreements (SLAs) and disaster recovery plan
No information
No information
Replaces
State Code National Code Title Type
AUV48 ICTPMG608 Manage ICT project systems implementation Unit of competency