Unit of competency Outline

Date retreived
22/07/2026 9:50 PM AWST

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Provide assistance in dispensary administration

Provide assistance in dispensary administration

Unit of competency
National Code
HLTPHA015
State Code
OEI14
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
25/11/2022
View on TGA
State Implementation and Classification
Approved Date
15/06/2023
Field of Education
060501 - Pharmacy
Original Release Date
15/06/2023
Nominal Hours
30
Description
This unit of competency describes the performance outcomes, skills and knowledge required to use dispensary administration systems to maintain dispensary information, process Pharmaceutical Benefits Scheme (PBS) claims and complete other specialised administration tasks.This unit applies to hospital or health services pharmacy assistants and technicians working under the supervision of an authorised person.The skills in this unit must be applied in accordance with Commonwealth and State or Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Perform dispensing administration tasks.
  • 1.1. Use technical and numerical features of dispensary administrative systems correctly.
  • 1.2. Issue and update pharmaceutical entitlement and benefit documents for patients including online claims within scope of own job role.
2. Maintain dispensary information.
  • 2.1. Update dispensary system with accurate information as required.
  • 2.2. Identify and respond to any discrepancies including reports, logs, PBS claims and missing patient information.
  • 2.3. Identify and extract correct clinical and financial data required for reporting and claiming systems.
  • 2.4. Inform relevant authorised person of changes to data stored in the dispensary information system.
  • 2.5. Maintain confidentiality of dispensary information.
3. Process pharmaceutical benefit claims.
  • 3.1. Collate prescriptions eligible for PBS claims and confirm details.
  • 3.2. Interpret and use financial information related to claims.
  • 3.3. Submit pharmaceutical claims to relevant authority.
  • 3.4. Maintain accurate records for claims submission.
No information
No information
Replaces
State Code National Code Title Type
AUZ92 HLTPHA006 Provide assistance in dispensary administration Unit of competency