Unit of competency Outline

Date retreived
23/07/2026 1:09 AM AWST

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Develop work priorities

Develop work priorities

Unit of competency
National Code
BSBWOR404A
State Code
D1033
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
05/05/2009
View on TGA
State Implementation and Classification
Approved Date
29/07/2014
Field of Education
080305 - Personal Management Training
Original Release Date
29/07/2014
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to plan one's own work schedules, to monitor and to obtain feedback on work performance and development. It also addresses the requirement to take responsibility for one's own career planning and professional development.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Plan and complete own work schedule
  • 1.1. Workgroup plans are prepared to reflect consideration of resources, client needs and workgroup targets
  • 1.2. Work objectives and priorities are analysed and incorporated into personal schedules and responsibilities
  • 1.3. Factors affecting the achievement of work objectives are identified and contingencies established and incorporated into work plans
  • 1.4. Business technology is used efficiently and effectively to manage and monitor planning completion and scheduling of tasks
2. Monitor own work performance
  • 2.1. Personal performance standards are identified and analysed through self-assessment and feedback from others on the achievement of work objectives
  • 2.2. Feedback on performance is actively sought from colleagues and clients and evaluated in context of individual and group requirements
  • 2.3. Variations in the quality of service and products are routinely identified and reported in accordance with organisational requirements
3. Coordinate professional development
  • 3.1. Personal knowledge and skills are assessed against organisational benchmarks to determine development needs and priorities
  • 3.2. Opportunities for improvement and sources of learning are researched and planned in liaison with colleagues
  • 3.3. Feedback is used to identify and develop ways to improve competence within available opportunities
  • 3.4. New skills are identified and professional development activities are accessed and completed to facilitate continuous learning and career development
  • 3.5. Records and documents relating to achievements and assessments are stored and maintained in accordance with organisational requirements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Workgroup plans may include:
budgetary plans
production plans
reporting plans
sales plans
team and individual learning goals
team participation
work schedules
Work objectives may include:
budgetary targets
production targets
reporting deadlines
sales targets
team and individual learning goals
team participation
Factors affecting the achievement of work objectives may include:
budget constraints
competing work demands
environmental factors such as time, weather, etc
personnel
resource and materials availability
technology/equipment breakdowns
unforeseen incidents
Business technology may include:
computer applications
computers
email and internet/intranet/extranet
facsimile machines
modems
personal schedules
photocopiers
printers
scanners
Feedback on performance may include:
formal/informal performance appraisals
obtaining comments from clients
obtaining comments from supervisors and colleagues
personal, reflective behaviour strategies
routine organisational methods for monitoring service delivery
Professional development activities may include:
career planning/development
coaching, mentoring and/or supervision
formal/informal learning programs
internal/external training provision
performance appraisals
personal study
Recognition of Prior Learning
work experience/exchange/opportunities
workplace skills assessment
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
preparing and communicating own work plan
scheduling work objectives and tasks to support the achievement of goals
seeking and acting on feedback from clients and colleagues
reviewing own work performance against achievements through self-assessment
accessing learning opportunities to extend own personal work competencies
using business technology to monitor self development.
Context of and specific resources for assessment
Assessment must ensure:
the learner and trainer should have access to appropriate documentation and resources normally used in the workplace
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
observation of performance in role plays
observation of presentations
review of work and professional development plans.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
Other units from the Certificate IV in Frontline Management.
Replaces
State Code National Code Title Type
C3550 BSBCMN402A Develop work priorities Unit of competency
Replaced By
State Code National Code Title Type
WB919 BSBWOR404B Develop work priorities Unit of competency