Unit of competency Outline
Date retreived
22/07/2026 1:57 PM AWST
22/07/2026 1:57 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Manage organisational communication strategies
Manage organisational communication strategies
Unit of competency
National Code
PUACOM004
PUACOM004
State Code
OAZ70
OAZ70
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
26/02/2020
Field of Education
080301 - Business Management
Original Release Date
26/02/2020
Nominal Hours
25
Description
This unit of competency involves the skills and knowledge required to develop, implement, review and evaluate communication strategies and to promote communication techniques in the work place. It includes developing communication strategies by identifying and maintaining communication pathways. The unit is applicable to personnel who have an organisational wide role in the development and management of communication strategies.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Develop communication strategies
- 1.1 Strategies for internal and external dissemination of information are developed to meet organisational requirements
- 1.2 Special communication needs are identified when developing strategies to avoid discrimination in the organisation
- 1.3 Communication strategies are analysed, evaluated and revised to ensure they are effective
2 Establish and maintain communication pathways
- 2.1 Communication pathways are established to meet requirements of organisation and personnel
- 2.2 Communication pathways are maintained and reviewed to ensure personnel are updated on relevant information
3 Promote use of communication strategies
- 3.1 Information is provided to all areas of the organisation to facilitate communication strategy implementation
- 3.2 Communication techniques are articulated and modelled to personnel, in accordance with organisational procedures
- 3.3 Personnel are given guidance about adapting communication strategies to suit a range of contexts
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5564 | PUACOM004B | Manage organisational communication strategies | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AD974 | PUASS00093 | Biosecurity Response Public Information Management | Skill set |
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| BEN3 | PUA50219 | Diploma of Public Safety (Biosecurity Emergency Response Management) | Qualification |
| BEL5 | PUA60719 | Advanced Diploma of Public Safety (Community Safety) | Qualification |
| BEL4 | PUA51019 | Diploma of Public Safety (Community Safety) | Qualification |
| BEM1 | PUA60519 | Advanced Diploma of Public Safety (Firefighting Management) | Qualification |
| BEO3 | PUA50419 | Diploma of Public Safety (SES Operations Management) | Qualification |