Unit of competency Outline

Date retreived
22/07/2026 9:20 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Develop and apply knowledge of aged care

Develop and apply knowledge of aged care

Unit of competency
National Code
FNSSUP414
State Code
AWF05
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
14/01/2016
State Implementation and Classification
Approved Date
12/05/2016
Field of Education
081199 - Banking, Finance And Related Fields, N.e.c.
Original Release Date
12/05/2016
Nominal Hours
45
Description
This unit describes the skills and knowledge required to provide assistance to clients in understanding aged care options and how they work.It applies to individuals who have knowledge of aged care services and options. They have excellent communication skills to assist clients with ageing parents as well as clients planning for or requiring aged care services and seeking support in considering their aged care options. It involves the provision of general information relating to broad financial and family issues affecting a client. It does not include the provision of personal financial advice.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Research the aged care system in Australia
  • 1.1 Research the scope of the market for people entering into aged care accommodation
  • 1.2 Analyse the types of aged care accommodation and services available in Australia
  • 1.3 Determine the options for independent living services and the impact on an individual’s expenses
  • 1.4 Review the structure of the aged care system in Australia and the identify processes for gaining access to aged care services
2. Communicate effectively with clients about aged care
  • 2.1 Communicate with clients in a respectful and professional manner appropriate to the relationship and purpose of interaction
  • 2.2 Follow regulatory requirements and organisational procedures and protocols regarding the provision of information
  • 2.3 Actively maintain currency of knowledge about aged care to ensure accuracy of information provided
  • 2.4 Refer clients to sources of specialist information or advice to address specific personal needs
3. Provide an overview to clients of the types of fees that residents in aged care are asked to pay
  • 3.1 Explain the user pays principles underlying aged care fees based on an individual's assets and income to clients
  • 3.2 Identify the categories of fees and how they are calculated
  • 3.3 Explain the options available to clients to pay their aged care fees and the considerations involved in the decision
  • 3.4 Describe how the former home decision affects aged care fees
  • 3.5 Outline the process to access government care subsidies
  • 3.6 Identify some of the opportunities clients have to manage cash flow and reduce fees
4. Outline to clients how aged care affects social security payments and estate planning
  • 4.1 Explain the Centrelink or Department of Veterans’ Affairs (DVA) assessment of aged care fees and the impact on a client’s Centrelink or DVA entitlements
  • 4.2 Explain how the move to aged care can affect a client’s Centrelink or DVA pension
  • 4.3 Describe how the aged care system takes superannuation assets into account
  • 4.4 Outline the treatment of superannuation and income streams in the means testing arrangements
5. Identify when aged care is required and implications to be considered
  • 5.1 Describe the financial and emotional decisions that need to be made in relation to the former home and the impact this may have on Centrelink or DVA pension entitlements
  • 5.2 Explain to clients the estate planning considerations affecting aged care decisions and funding the fees
  • 5.3 Recognise the non-financial decisions including emotional and family considerations and the impact on the aged care decision-making process
No information
No information
Replaced By
State Code National Code Title Type
OCI24 FNSSUP434 Develop and provide knowledge of aged care to superannuation clients Unit of competency