Qualification Outline

Date retreived
22/07/2026 4:28 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Financial Services

Certificate IV in Financial Services

Qualification
National Code:
FNS41815
State Code:
AVY4
TGA Status:
Replaced
DTWD Status:
Transition (Replaced)
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
25/03/2015
Approved Date
16/09/2015
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
510
Duration
1 Semester
Current Release Number
5.00
Current Release Date
13/02/2018
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
5.00 13/02/2018 Current Approved
4.00 12/09/2016 Replaced Approved
3.00 14/01/2016 Replaced Approved
2.00 22/04/2015 Replaced Approved
1.00 25/03/2015 Replaced Approved
Description

This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended to meet the training needs of employees with roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification to meet their training needs. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.

Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Schedule
Packaging Rules
Total number of units = thirteen (13)
- one (1) core units plus
- twelve (12) elective units

The elective units consist of:
- eight (8) from the electives below or from a Certificate IV in the FNS Training Package (a minimum of six (6) units must have an FNS code).

Of the remaining four (4) units:
- up to four (4) may be from the electives
- up to four (4) may be from a Certificate IV or Diploma qualification in any currently endorsed training package or accredited course
- up to two (2) may be from a Certificate III qualification in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Where the packaging of this qualification meets the rules of a specialist qualification at this level, then the specialist qualification and not the generic qualification must be awarded. This includes where applicable, any entry requirements.
1. Core Units

The following unit must be completed.

State Code National Code Title Hours Type
AUR82 FNSINC401 Apply principles of professional practice to work in the financial services industry 20 Unit of competency
2. Elective Units

At least eight (8) units must be chosen from the electives below or from a Certificate IV in the FNS Training Package (a minimum of 6 units must have an FNS code).
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUH55 BSBCUS402 Address customer needs 30 Unit of competency
AUQ60 FNSBNK402 Align banking products with the needs of small business customers 60 Unit of competency
AUL69 BSBRES401 Analyse and present research information 40 Unit of competency
AWF04 FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients 45 Unit of competency
AUK33 BSBPMG412 Apply project cost management techniques 40 Unit of competency
AUH75 BSBPMG411 Apply project quality management techniques 30 Unit of competency
AUH27 BSBPMG415 Apply project risk management techniques 40 Unit of competency
AUI21 BSBLEG415 Apply the principles of contract law 60 Unit of competency
AUQ65 FNSCRD401 Assess credit applications 20 Unit of competency
AUQ94 FNSFLT401 Be MoneySmart through a career in small business 35 Unit of competency
AUH39 BSBREL402 Build client relationships and business networks 30 Unit of competency
AUS51 FNSPIM410 Collect, assess and use information 20 Unit of competency
AUR11 FNSFMK505 Comply with financial services regulation and industry codes of practice 40 Unit of competency
AUS42 FNSORG401 Conduct individual work within a compliance framework 40 Unit of competency
AUR89 FNSINC501 Conduct product research to support recommendations 80 Unit of competency
AUL95 BSBWHS201 Contribute to health and safety of self and others 15 Unit of competency
AUL09 BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control 40 Unit of competency
AUQ56 FNSBNK401 Coordinate a small business customer portfolio 60 Unit of competency
AUK67 BSBCUS401 Coordinate implementation of customer service strategies 30 Unit of competency
AWF06 FNSSUP412 Determine impact of social security entitlements on retirement income 65 Unit of competency
AWF05 FNSSUP414 Develop and apply knowledge of aged care 45 Unit of competency
AUR86 FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector 40 Unit of competency
AUX19 FNSFMK402 Develop and maintain knowledge of financial markets products 35 Unit of competency
AUH20 BSBITU402 Develop and use complex spreadsheets 60 Unit of competency
AUJ35 BSBWOR404 Develop work priorities 30 Unit of competency
AUQ31 FNSASIC302 Develop, present and negotiate client solutions 40 Unit of competency
AWF08 FNSSUP410 Establish and administer retirement income streams 65 Unit of competency
AUQ63 FNSCRD402 Establish and maintain appropriate security 20 Unit of competency
BBH76 FNSTPB402 Establish and maintain payroll systems 35 Unit of competency
AUQ38 FNSASIC301 Establish client relationship and analyse needs 40 Unit of competency
AUJ43 BSBLEG413 Identify and apply the legal framework 50 Unit of competency
AUI64 BSBRSK401 Identify risk and apply risk management processes 40 Unit of competency
AUS99 FNSSAM402 Implement a sales plan 60 Unit of competency
AUK47 BSBMGT403 Implement continuous improvement 50 Unit of competency
AUL59 BSBCUS403 Implement customer service standards 30 Unit of competency
AUH08 BSBCOM402 Implement processes for the management of a breach in compliance requirements 40 Unit of competency
AUS87 FNSRSK401 Implement risk management strategies 35 Unit of competency
AUI60 BSBINM401 Implement workplace information system 40 Unit of competency
AUR05 FNSFMK403 Interpret financial markets information 35 Unit of competency
AUM06 BSBLDR402 Lead effective workplace relationships 40 Unit of competency
AUI57 BSBLDR403 Lead team effectiveness 40 Unit of competency
AUM04 BSBITS401 Maintain business technology 30 Unit of competency
AUQ10 FNSACC405 Maintain inventory records 30 Unit of competency
AUI59 BSBCMM401 Make a presentation 30 Unit of competency
BBH99 FNSACC413 Make decisions in a legal context 60 Unit of competency
AUK88 BSBSMB407 Manage a small team 40 Unit of competency
AUQ74 FNSCRD403 Manage and recover bad and doubtful debts 30 Unit of competency
AUQ66 FNSBNK406 Manage customer visits 35 Unit of competency
AUX09 FNSCRD405 Manage overdue customer accounts 25 Unit of competency
AWY80 TAEDEL404 Mentor in the workplace 30 Unit of competency
AUH73 BSBRKG404 Monitor and maintain records in an online environment 50 Unit of competency
AUK64 BSBCOM401 Organise and monitor the operation of compliance management system 40 Unit of competency
AUI24 BSBADM405 Organise meetings 50 Unit of competency
AUQ76 FNSCUS401 Participate in negotiations 20 Unit of competency
AWY84 TAEDEL402 Plan, organise and facilitate learning in the workplace 25 Unit of competency
BBH83 FNSACC412 Prepare operational budgets 40 Unit of competency
AUL55 BSBCOM405 Promote compliance with legislation 30 Unit of competency
AUQ57 FNSBNK404 Promote mobile banking services 35 Unit of competency
AUQ85 FNSCRD503 Promote understanding of the role and effective use of consumer credit 50 Unit of competency
AUS98 FNSSAM403 Prospect for new clients 15 Unit of competency
AUQ61 FNSBNK405 Provide mobile banking sales and services 35 Unit of competency
AUI75 BSBMGT405 Provide personal leadership 50 Unit of competency
AUQ59 FNSBNK403 Provide services in a Business Transaction Centre 40 Unit of competency
AWF09 FNSSUP409 Provide specialist retirement income stream information to clients 45 Unit of competency
AUR09 FNSFMK401 Reconcile financial transactions 20 Unit of competency
AUQ80 FNSCUS402 Resolve disputes 30 Unit of competency
AUT11 FNSSAM401 Sell financial products and services 40 Unit of competency
AUK93 BSBMGT401 Show leadership in the workplace 50 Unit of competency
AUH26 BSBCUE405 Survey stakeholders to gather and record information 40 Unit of competency
AWF07 FNSSUP411 Terminate retirement income streams 65 Unit of competency
AUK98 BSBWOR204 Use business technology 30 Unit of competency
AUQ67 FNSCRD404 Utilise the legal process to recover outstanding debt 25 Unit of competency
AUH64 BSBWOR203 Work effectively with others 20 Unit of competency
Replaces
State Code National Code Title Type
D715 FNS41811 Certificate IV in Financial Services Qualification
Replaced By
State Code National Code Title Type
BFF4 FNS41820 Certificate IV in Financial Services Qualification
No information
Entry Requirements

Nil.

Traineeships and Apprenticeships
(TR03920) FINANCIAL SERVICES (LEVEL 4) Traineeship