Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Need for provision of information may arise from:
client’s waste management needs and requirements
carbon emission discussions
compliance requirements
discussions with client on waste characteristics, waste types and their treatment
environmental considerations
OHS considerations
potential hazards and risks
recycling considerations
waste disposal cost considerations.
Client may include:
all forms of business enterprises in this context, including:
government agencies
internal customers
local governments and councils
private and public companies
residents and ratepayers.
Information may include:
all aspects of waste management, including:
waste management service available
waste minimisation
carbon emissions
cost of waste management services
impact on the environment of waste
recycling
legislation and codes.
Target groupsmay be identified by:
age group
culture
ethnicity
industry
occupation
geographic location
religion.
Legislation and codes may include:
codes, including:
Australian Code for the Transport of Dangerous Goods by Road and Rail
industry
commonwealth, state and territory legislation, including:
anti-discrimination
environmental protection
equal employment opportunity
freedom of information
industrial
OHS
trade practices
road laws.
Sources of additional information may include:
organisational publications
government information
industry publications.
Responsibilities and capacities may include:
availability of trained, experienced or licensed persons
costs
maintenance of site.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
This unit of competency could be assessed by observation of practical demonstration in the workplace or in discussion, relaying how to inform and educate clients on waste management issues.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the required skills and knowledge specified in this unit.
In particular the person should demonstrate the ability to:
determine requirements for provision of information and advice to client
communicate clearly
provide client with information and advice on waste management and OHS issues.
Context of and specific resources for assessment
Assessment of essential underpinning knowledge may be conducted in an off-site context. It is to comply with relevant regulatory or Australian standards’ requirements.
Resource implications for assessment include:
work plans and approved specifications
forms and procedures manuals.
Method of assessment
Clients must be informed and educated on waste management issues in line with industry expectations in the particular client environment. If the environment is narrowly defined or is not representative of industry needs, it may be necessary to refer to portfolio case studies to assess competency in the provision of information and education.
Assessment methods must:
satisfy the endorsed Assessment Guidelines of the Property Services Training Package
include direct observation of tasks in real or simulated work conditions, with questioning to confirm the ability to consistently identify and correctly interpret the essential underpinning knowledge required for practical application
reinforce the integration of employability skills with workplace tasks and job roles
confirm that competency is verified and able to be transferred to other circumstances and environments.
Guidance information for assessment
Reasonable adjustments for people with disabilities must be made to assessment processes where required. This could include access to modified equipment and other physical resources, and the provision of appropriate assessment support.
Assessment processes and techniques should as far as is practical take into account the language, literacy and numeracy capacity of the candidate in relation to the competency being assessed.
This unit could be assessed on its own or in combination with other units of competency relevant to the job function, for example:
CPPCMN4004B Facilitate effective client relationships
CPPWMT4030A Determine waste management services
CPPWMT5033A Educate public on waste management issues.