Unit of competency Outline

Date retreived
22/07/2026 1:50 AM AWST

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Apply human resources management approaches

Apply human resources management approaches

Unit of competency
National Code
BSBPMG405A
State Code
D0925
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
10/03/2009
View on TGA
State Implementation and Classification
Approved Date
20/06/2013
Field of Education
080303 - Human Resource Management
Original Release Date
20/06/2013
Nominal Hours
40
Description
This unit describes the performance outcomes, skills and knowledge required to assist with aspects of human resources management of a project. This involves establishing human resource requirements, identifying the learning and development needs of people working on the project, facilitating these needs being met and resolving conflict within the team.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1. Assist with determining human resource requirements
  • 1.1. Analyse work breakdown structure to determine human resource requirements
  • 1.2. Assess skill levels of project personnel against project task requirements
  • 1.3. Assign responsibilities for achieving project deliverables
2. Assist with human resource monitoring and stakeholder liaison
  • 2.1. Monitor the work of project personnel against assigned roles and responsibilities
  • 2.2. Track, monitor and control actual effort against plan, review skill levels against allocated tasks and recommend remedial action, where required, to others
  • 2.3. Contribute to tracking, monitoring and controlling stakeholder participation and communication with the project
  • 2.4. Advise others when assigned responsibilities are not met by project personnel, or stakeholder expectations are at variance
  • 2.5. Undertake work in a multi-disciplinary environment in accordance with established human resource management practices, plans, guidelines and procedures to achieve designated project objectives
  • 2.6. Resolve potential and actual conflicts in accordance with agreed dispute resolution processes or report to others for resolution
  • 2.7. Offer human resource development opportunities to individuals with skill gaps
3. Contribute to evaluating human resource and stakeholder management practices
  • 3.1. Contribute to assessing the overall effectiveness of project human resource management and document lessons learned
  • 3.2. Report human resource issues to others to aid the continuous improvement process
  • 3.3. Contribute to stakeholder satisfaction analysis and assist with post-project operational review
a planning tool or process which divides and sub-divides the work of a project into smaller, more manageable work packages

project manager
project specialists or other personnel
relevant project authority
team members

industrial relations agreements and guidelines
organisation project management procedures
professional operating standards
project human resources management plan
skills framework nominating skill levels required for specific types of project activities
staffing plan/job description

action learning sets
coaching and mentoring
performance feedback
team building and group activities
training

Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

use of work breakdown structures in human resource project planning
use of effective methods for monitoring roles and responsibilities in multiple complex projects
knowledge of methods for providing feedback on performance and for improving performance of project team members.

Context of and specific resources for assessment

Assessment must ensure:

access to examples of project management documentation for human resource management.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following assessment methods are appropriate for this unit:

analysis of responses to case studies and scenarios which reflect human resource issues and problems in a project management context
direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
analysis of responses addressing different project human resource management scenarios
oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations
analysis of responsibilities assigned for achieving project deliverables
review of documentation about lessons learned
evaluation of reports developed about human resource issues.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Certificate IV in Project Management.

Replaces
State Code National Code Title Type
C7054 BSBPM405A Apply human resources management approaches Unit of competency
Replaced By
State Code National Code Title Type
WG092 BSBPMG413A Apply project human resources management approaches Unit of competency