Qualification Outline

Date retreived
22/07/2026 1:39 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Government

Certificate IV in Government

Qualification
National Code:
PSP40112
State Code:
J283
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0901 - Political Science And Policy Studies
Original TGA Release Date
01/11/2012
Approved Date
12/12/2012
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
555
Duration
1 Semester
Current Release Number
1.00
Current Release Date
01/11/2012
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 01/11/2012 Current Approved
Description

The Certificate IV in Government qualification covers the competencies required for working without supervision in the public sector. This qualification is particularly suited to those working in an environment requiring multi skilled personnel and/or in small or regionally based organisations. Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement and limited responsibility or changing contexts and within established parameters.
Additional qualification advice
This qualification has been designed to allow for maximum flexibility in the choice of elective units for achievement of a number of defined specialist occupational outcomes. Free choice of specified electives; or selection of other imported elective units within the same training package, another endorsed training package or accredited course further allows for packaging to be customised to meet a wide range of occupational outcomes within the public sector. Where the requirements for a specialisation stream have been achieved, the resultant testamur can reflect the field of study/discipline in accordance with the Australian Qualification Framework guidelines.

Schedule
Packaging Rules
Fifteen (15) units of competency are required for this qualification. This qualification may be undertaken as a general stream or a specialist stream qualification.
Up to two (2) elective units may be selected from a lower AQF qualification level.
All remaining elective units must be selected from an equivalent qualification level or higher.

Elective units selected should not duplicate content already covered by other units in this qualification.
When a qualification is linked to a defined specialisation as listed below, the resultant testamur can be titled: Certificate IV in Government (Field of study) e.g. Certificate IV in Government (Service delivery).

GENERAL STREAM
- six (6) core units
- Choose one (1) unit from Group A
- Choose eight (8) units from Group B, or from elsewhere within this training package, or a maximum of four (4) units from another endorsed training package or accredited course.

SPECIALIST STREAM
- six (6) core units
- Choose one (1) unit from Group A
- Choose a minimum of six (6) units from one (1) of the specialist stream elective groups listed below:
- Group C: Human resources
- Group D: Service delivery
- Group E: Land administration
- Group F: Injury claims administration
- Group G: Injury rehabilitation management
- Choose the remaining units from elsewhere within this training package, or another endorsed training package, or accredited course.
Pathways
State Code Title
WB86 Human Resources
1. General and Specialist Streams Core Units

All six (6) units must be completed.

State Code National Code Title Hours Type
C8032 PSPGOV422A Apply government processes 30 Unit of competency
C8012 PSPGOV402B Deliver and monitor service to clients 40 Unit of competency
C8061 PSPLEGN401A Encourage compliance with legislation in the public sector 30 Unit of competency
C8241 PSPPOL404A Support policy implementation 30 Unit of competency
C7986 PSPETHC401A Uphold and support the values and principles of public service 40 Unit of competency
C8018 PSPGOV408A Value diversity 30 Unit of competency
2. Group A Work Health and Safety Units.

One (1) unit must be chosen for the general and specialist streams.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8064 PSPOHS301A Contribute to workplace safety 30 Unit of competency
C8065 PSPOHS401B Implement workplace safety procedures and programs 35 Unit of competency
3. Group B General Stream Elective Units.

Eight (8) units may be chosen from Group B when completing the General Stream.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
D0856 BSBMKG402B Analyse consumer behaviour for specific markets 50 Unit of competency
C8239 PSPPOL402A Assist with specialist policy development 50 Unit of competency
D0966 BSBREL402A Build client relationships and business networks 30 Unit of competency
D0783 BSBITU203A Communicate electronically 20 Unit of competency
C8023 PSPGOV413A Compose complex workplace documents 40 Unit of competency
WC939 CHCMED416C Consolidate and conclude the mediation process 30 Unit of competency
C8021 PSPGOV411A Deal with conflict 30 Unit of competency
C8014 PSPGOV404B Develop and implement work unit plans 20 Unit of competency
WC806 CHCCD402B Develop and provide community education projects 35 Unit of competency
C8028 PSPGOV418A Develop internal and external networks 30 Unit of competency
C8031 PSPGOV421A Exercise delegations 30 Unit of competency
D2599 CHCMED419C Facilitate alternative dispute resolution processes 40 Unit of competency
D2595 CHCMED415A Facilitate interaction between parties in mediation 30 Unit of competency
D2594 CHCMED414A Facilitate mediation processes 45 Unit of competency
C8016 PSPGOV406B Gather and analyse information 20 Unit of competency
C8240 PSPPOL403A Give and receive policy information 40 Unit of competency
C8027 PSPGOV417A Identify and treat risks 60 Unit of competency
D1022 BSBSUS301A Implement and monitor environmentally sustainable work practices 40 Unit of competency
D0876 BSBMKG514A Implement and monitor marketing activities 40 Unit of competency
D3727 PSPPOL405A Implement e-correspondence policies 45 Unit of competency
D0869 BSBMKG507A Interpret Market Trends And Developments 50 Unit of competency
D0631 BSBCMM401A Make a presentation 30 Unit of competency
WC938 CHCMED413B Manage communication processes to define the dispute 30 Unit of competency
D0984 BSBRKG404A Monitor and maintain records in an online environment 50 Unit of competency
C8026 PSPGOV416A Monitor performance and provide feedback 40 Unit of competency
WE676 PSPRAD401 Monitor radiation 55 Unit of competency
D5576 PUAWER005B Operate as part of an emergency control organisation 10 Unit of competency
C8304 PSPSCI403A Organise and undertake scientific/technological research 40 Unit of competency
D3762 PUAWER009B Participate as a member of a workplace emergency initial response team 35 Unit of competency
D3730 PSPPROC406B Procure goods and services 50 Unit of competency
D0855 BSBMKG401B Profile the market 40 Unit of competency
C8303 PSPSCI402A Promote innovation and change through extension 40 Unit of competency
C8017 PSPGOV407B Provide a quotation 20 Unit of competency
C8015 PSPGOV405B Provide input to change processes 20 Unit of competency
C8302 PSPSCI401A Provide scientific technical support 30 Unit of competency
C8019 PSPGOV409A Provide support to Parliament 60 Unit of competency
C8025 PSPGOV415A Provide workplace coaching 40 Unit of competency
C8024 PSPGOV414A Provide workplace mentoring 40 Unit of competency
D8595 CHCORG525D Recruit and coordinate volunteers 25 Unit of competency
D2597 CHCMED417B Reflect and improve upon professional mediation practice 30 Unit of competency
D0675 BSBEBU401A Review and maintain a website 60 Unit of competency
D0981 BSBRKG401B Review the status of a record 40 Unit of competency
WC805 CHCCD401E Support community participation 35 Unit of competency
C8020 PSPGOV410A Undertake career planning 30 Unit of competency
C8022 PSPGOV412A Use advanced workplace communication strategies 50 Unit of competency
C8013 PSPGOV403B Use resources to achieve work unit goals 40 Unit of competency
C8030 PSPGOV420A Use translation services 30 Unit of competency
C8029 PSPGOV419A Work with interpreters 40 Unit of competency
WC808 CHCCD413E Work within specific communities 45 Unit of competency
4. Group C Human Resources Specialist Stream

A minimum of six (6) units from one (1) of the specialist stream elective groups.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8145 PSPHR402A Administer human resource processes 50 Unit of competency
D0925 BSBPMG405A Apply human resources management approaches 40 Unit of competency
D0922 BSBPMG402A Apply time management techniques 40 Unit of competency
D0699 BSBEMS403B Develop and provide employment management services to candidates 40 Unit of competency
D1030 BSBWOR401A Establish effective workplace relationships 40 Unit of competency
D1045 BSBWRK410A Implement industrial relations procedures 40 Unit of competency
WB920 BSBWOR501B Manage personal work priorities and professional development 50 Unit of competency
C8146 PSPHR403A Provide a consultancy service for human resource management 40 Unit of competency
D0732 BSBHRM402A Recruit, select and induct staff 45 Unit of competency
D0731 BSBHRM401A Review human resources functions 40 Unit of competency
5. Group D Service Delivery Specialist Stream

A minimum of six (6) units from one (1) of the specialist stream elective groups.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8136 PSPGSD404A Administer delivery of financial and other benefits 30 Unit of competency
C8134 PSPGSD402A Administer government service delivery requirements 30 Unit of competency
C8140 PSPGSD408A Assist government service recipients with complex needs 30 Unit of competency
C8139 PSPGSD407A Assist self-management of government service offers 30 Unit of competency
C8023 PSPGOV413A Compose complex workplace documents 40 Unit of competency
C8135 PSPGSD403A Conduct government service delivery interviews 30 Unit of competency
C8141 PSPGSD409A Deal with incorrect payments and debts 25 Unit of competency
C8031 PSPGOV421A Exercise delegations 30 Unit of competency
C8138 PSPGSD406A Facilitate participation in government service delivery 30 Unit of competency
C8133 PSPGSD401A Identify and select government service delivery options 40 Unit of competency
C8137 PSPGSD405A Introduce the government service delivery model 30 Unit of competency
C8029 PSPGOV419A Work with interpreters 40 Unit of competency
6. Group E Land Administration Specialist Stream

A minimum of six (6) units from one (1) of the specialist stream elective groups.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8192 PSPLAND405A Administer public reserves 30 Unit of competency
C8188 PSPLAND401A Assess Crown land 40 Unit of competency
C8194 PSPLAND407A Coordinate land board sittings 30 Unit of competency
C8280 PSPREG412A Gather and manage evidence 40 Unit of competency
C8278 PSPREG410B Give evidence 20 Unit of competency
C8196 PSPLAND409A Handle compensation claims 35 Unit of competency
C8195 PSPLAND408A Investigate Aboriginal land claims/applications 35 Unit of competency
C8272 PSPREG404C Investigate non-compliance 20 Unit of competency
C8191 PSPLAND404A Investigate tenure applications 40 Unit of competency
C8193 PSPLAND406A Monitor reserves management 35 Unit of competency
C8190 PSPLAND403A Prepare and lodge non-claimant native title applications 30 Unit of competency
C8285 PSPREG417A Undertake compliance audits 50 Unit of competency
C8189 PSPLAND402A Undertake native title assessments 40 Unit of competency
7. Group F Injury Claims Administration Specialist Stream

A minimum of six (6) units from one (1) of the specialist stream elective groups.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8166 PSPIM401A Conduct initial claim assessments 30 Unit of competency
C8278 PSPREG410B Give evidence 20 Unit of competency
C8171 PSPIM406A Implement and monitor return to work plans 35 Unit of competency
C8174 PSPIM409A Maintain injury management case files 35 Unit of competency
C8168 PSPIM403A Make claim determinations 30 Unit of competency
C8173 PSPIM408A Monitor and review injury management cases 40 Unit of competency
C8165 PSPIM301A Process claims 20 Unit of competency
C8172 PSPIM407A Promote and educate about injury management 50 Unit of competency
8. Group G Injury Rehabilitation Management Specialist Stream

A minimum of six (6) units from one (1) of the specialist stream elective groups.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
C8169 PSPIM404A Conduct situational workplace assessments 40 Unit of competency
C8170 PSPIM405A Develop return to work plans 30 Unit of competency
C8171 PSPIM406A Implement and monitor return to work plans 35 Unit of competency
C8174 PSPIM409A Maintain injury management case files 35 Unit of competency
C8173 PSPIM408A Monitor and review injury management cases 40 Unit of competency
C8172 PSPIM407A Promote and educate about injury management 50 Unit of competency
C8167 PSPIM402A Undertake initial rehabilitation assessments 40 Unit of competency
Replaces
State Code National Code Title Type
C768 PSP40104 Certificate IV in Government Qualification
Replaced By
State Code National Code Title Type
AZX9 PSP40116 Certificate IV in Government Qualification
No information
Entry Requirements

Not applicable.

Traineeships and Apprenticeships
(TR03440) GOVERNMENT (LEVEL 4) Traineeship

Part-time is defined as a minimum of 20 hours per week.