Unit of competency Outline
Date retreived
22/07/2026 9:49 PM AWST
22/07/2026 9:49 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop and provide employment management services to candidates
Develop and provide employment management services to candidates
Unit of competency
National Code
BSBEMS403
BSBEMS403
State Code
AUL87
AUL87
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080303 - Human Resource Management
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to provide employment services to candidates that assist in the retention and management of candidates by the organisation.It applies to individuals working in an assistant capacity in either a public or private employment services agency. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Develop strategies for retention of candidates
- 1.1 Analyse current candidate information
- 1.2 Identify candidate and legislative requirements
- 1.3 Identify a range of strategies to meet candidate and legislative requirements
- 1.4 Evaluate and assess products and services for candidates
- 1.5 Establish and implement methods of monitoring candidate retention
2 Provide advice and support to candidates
- 2.1 Provide services including résumé counselling and preparation
- 2.2 Provide career advice and counselling to candidates
- 2.3 Undertake candidate induction in accordance with client requirements, organisational policy and Work Health and Safety (WHS) compliance requirements
- 2.4 Provide advice and information on legislative industrial relations matters, WHS and employment issues to candidates
3 Provide training solutions to candidates
- 3.1 Identify and document candidates’ training needs, including WHS
- 3.2 Undertake research to identify suitable training programs available to address candidates’ identified training need
- 3.3 Provide advice to candidates on training options available
- 3.4 Provide relevant internal training to meet candidate requirements if required, in accordance with organisational policies and legislative requirements
- 3.5 Access relevant external training to meet candidates’ requirements if required, in accordance with organisational policies and legislative requirements
- 3.6 Review implementation of client training plan with client to ensure needs are met
4 Develop strategies for ongoing management of candidates
- 4.1 Establish monitoring strategies to determine issues in service delivery to candidates
- 4.2 Provide post placement support to candidates
- 4.3 Develop strategies to evaluate the effectiveness of the employment management services
- 4.4 Develop and document recommendations to improve management services
- 4.5 Modify and/or expand management services as appropriate to incorporate recommendations
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0699 | BSBEMS403B | Develop and provide employment management services to candidates | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCF90 | BSBHRM415 | Coordinate recruitment and onboarding | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AYZ9 | CHC41115 | Certificate IV in Employment Services | Qualification |
| AZX9 | PSP40116 | Certificate IV in Government | Qualification |
| AVT3 | BSB41015 | Certificate IV in Human Resources | Qualification |