Qualification Outline

Date retreived
22/07/2026 3:32 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Government

Certificate IV in Government

Qualification
National Code:
PSP40116
State Code:
AZX9
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0901 - Political Science And Policy Studies
Original TGA Release Date
07/03/2016
Approved Date
21/07/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
555
Duration
1 Semester
Current Release Number
1.00
Current Release Date
07/03/2016
VET Act Conditions
—
Releases
Release Version Release Date TGA Status DTWD Status
1.00 07/03/2016 Current Approved
Description

This qualification allows for the attainment of occupational specific competencies for those working in operational roles without supervision in the public sector. Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement, and limited responsibility with established parameters.

The generalist qualification is particularly suited to those working in an environment requiring multi-skilled personnel and/or small or regionally based organisations.

The human resources management specialisation covers the skills required for working within a human resources field in the public sector.

The service delivery specialisation covers the skills required for those delivering government services in a public sector environment.

The land administration specialisation covers the skills required by those working as public land administration officers.

The injury claims administration specialisation covers the skills required for those working within an injury claims administration field in the public sector.

The injury rehabilitation management specialisation covers the skills required for those working as rehabilitation practitioners within an injury management field in the public sector.

The border protection specialisation covers the skills required by operational staff working within a border protection field.

The revenue administration specialisation covers the skills required for those working in a revenue administration field in the public sector.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Additional qualification advice
Where a defined specialisation is completed as listed below, the resultant testamur can be titled: Certificate IV in Government (field of study) e.g. Certificate IV in Government (Injury claims administration).

Schedule
Packaging Rules
Fifteen (15) units of competency are required for this qualification:
- six (6) core units
- nine (9) elective units
- choose one (1) elective from Group A Work health safety.

Generalist:
- minimum of four (4) units from Groups B-I or from elsewhere within this training package
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Specialisations:
Human resource management specialisation:
- minimum of six (6) units from Group B
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Service delivery specialisation:
- minimum of six (6) units from Group C
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Land administration specialisation:
- minimum of six (6) units from Group D
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Injury claims administration specialisation:
- minimum of six (6) units from Group E
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Injury rehabilitation management specialisation:
- minimum of six (6) units from Group F
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Border protection specialisation:
- minimum of six (6) units from Group G
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Revenue administration specialisation:
- minimum of six (6) units from Group H
- choose the remaining electives from the lists below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

All elective units selected from outside this qualification must reflect the occupational learning outcomes of this AQF qualification level. Seek further advice on selecting imported units of competency in the PSP Implementation Guide.

Elective units selected must not duplicate content already covered by other units in this qualification.
1. Core Units

All six (6) units must be completed.

State Code National Code Title Hours Type
AWV59 PSPGEN043 Apply government processes 30 Unit of competency
AWV79 PSPGEN023 Deliver and monitor service to clients 40 Unit of competency
AWU74 PSPLEG002 Encourage compliance with legislation in the public sector 30 Unit of competency
AWU14 PSPPCY004 Support policy implementation 30 Unit of competency
AWW18 PSPETH001 Uphold the values and principles of public service 40 Unit of competency
AWV72 PSPGEN029 Value diversity 30 Unit of competency
2. Group A Work Health Safety

One (1) unit must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUL95 BSBWHS201 Contribute to health and safety of self and others 15 Unit of competency
AUL17 BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements 40 Unit of competency
AUK29 BSBWHS301 Maintain workplace safety 20 Unit of competency
3. Group B Human Resources Management Specialisation

A minimum of six (6) units must be chosen from Group B when completing the Human Resources Management specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWV03 PSPHRM001 Administer human resource processes 50 Unit of competency
AUI29 BSBPMG413 Apply project human resources management approaches 40 Unit of competency
AUM27 BSBPMG410 Apply project time management techniques 40 Unit of competency
AUL87 BSBEMS403 Develop and provide employment management services to candidates 40 Unit of competency
AUM06 BSBLDR402 Lead effective workplace relationships 40 Unit of competency
AUK69 BSBWOR501 Manage personal work priorities and professional development 50 Unit of competency
AWV04 PSPHRM002 Provide a consultancy service for human resource management 40 Unit of competency
AUI11 BSBHRM404 Review human resource functions 40 Unit of competency
AUJ32 BSBWRK411 Support employee and industrial relations procedures 40 Unit of competency
AUK08 BSBHRM405 Support the recruitment, selection and induction of staff 45 Unit of competency
4. Group C Service Delivery Specialisation

A minimum of six (6) units must be chosen from Group C when completing the Service Delivery specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWV13 PSPGSD004 Administer delivery of financial and other benefits 30 Unit of competency
AWV14 PSPGSD002 Administer government service delivery requirements 30 Unit of competency
AWV09 PSPGSD008 Assist government service recipients with complex needs 30 Unit of competency
AWV12 PSPGSD007 Assist self-management of government service offers 30 Unit of competency
AWV70 PSPGEN034 Compose complex workplace documents 40 Unit of competency
AWV15 PSPGSD003 Conduct government service delivery interviews 30 Unit of competency
AWV07 PSPGSD009 Deal with incorrect payments and debts 25 Unit of competency
AWV60 PSPGEN042 Exercise delegations 30 Unit of competency
AWV10 PSPGSD006 Facilitate participation in government service delivery 30 Unit of competency
AWV16 PSPGSD001 Identify and select government service delivery options 40 Unit of competency
AWV11 PSPGSD005 Introduce the government service delivery model 30 Unit of competency
AWV61 PSPGEN040 Work with interpreters 40 Unit of competency
5. Group D Land Administration Specialisation

A minimum of six (6) units must be chosen from Group D when completing the Land Administration specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWU71 PSPLND007 Administer public reserves 30 Unit of competency
AWU69 PSPLND003 Assess Crown land 40 Unit of competency
AWU77 PSPINV002 Conduct an investigation 35 Unit of competency
AWU62 PSPLND009 Coordinate land board sittings 30 Unit of competency
AWT93 PSPREG011 Give evidence 20 Unit of competency
AWU63 PSPLND011 Handle compensation claims 35 Unit of competency
AWU64 PSPLND010 Investigate Aboriginal land claims and/or applications 35 Unit of competency
AWU70 PSPLND006 Investigate tenure applications 40 Unit of competency
AWU65 PSPLND008 Monitor reserves management 35 Unit of competency
AWU67 PSPLND005 Prepare and lodge non-claimant native title applications 30 Unit of competency
AWT81 PSPREG017 Undertake compliance audits 50 Unit of competency
AWU66 PSPLND004 Undertake native title assessments 40 Unit of competency
6. Group E Injury Claims Administration Specialisation

A minimum of six (6) units must be chosen from Group B when completing the Injury Claims Administration specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWU92 PSPINM002 Conduct initial claim assessments 30 Unit of competency
AWT93 PSPREG011 Give evidence 20 Unit of competency
AWU87 PSPINM007 Implement and monitor return to work plans 35 Unit of competency
AWU84 PSPINM010 Maintain injury management case files 35 Unit of competency
AWU91 PSPINM004 Make claim determinations 30 Unit of competency
AWU83 PSPINM009 Monitor and review injury management cases 40 Unit of competency
AWU90 PSPINM001 Process claims 20 Unit of competency
AWU85 PSPINM008 Promote and educate about injury management 50 Unit of competency
7. Group F Injury Rehabilitation Management Specialisation

A minimum of six (6) units must be chosen from Group F when completing the Injury Rehabilitation Management specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWU89 PSPINM005 Conduct situational workplace assessments 40 Unit of competency
AWU86 PSPINM006 Develop return to work plans 30 Unit of competency
AWU87 PSPINM007 Implement and monitor return to work plans 35 Unit of competency
AWU84 PSPINM010 Maintain injury management case files 35 Unit of competency
AWU83 PSPINM009 Monitor and review injury management cases 40 Unit of competency
AWU85 PSPINM008 Promote and educate about injury management 50 Unit of competency
AWU93 PSPINM003 Undertake initial rehabilitation assessments 40 Unit of competency
8. Group G Border Protection Specialisation

A minimum of six (6) units must be chosen from Group G when completing the Border Protection specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWW49 PSPBDR009 Analyse surveillance products 30 Unit of competency
AWW52 PSPBDR012 Command operational groups 40 Unit of competency
AWW47 PSPBDR011 Conduct detector dog team training 40 Unit of competency
AWW58 PSPBDR001 Conduct patrols 30 Unit of competency
AWW55 PSPBDR006 Create and maintain profiles 30 Unit of competency
AWW48 PSPBDR010 Develop operational effectiveness of detector dog teams 30 Unit of competency
AWW51 PSPBDR007 Develop surveillance flight routes 40 Unit of competency
AWW46 PSPBDR013 Examine and test firearms 30 Unit of competency
AWW50 PSPBDR008 Review operational schedules 40 Unit of competency
AWW57 PSPBDR002 Use border protection technology equipment 25 Unit of competency
9. Group H Revenue Administration Specialisation

A minimum of six (6) units must be chosen from Group H when completing the Revenue Administration specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWT60 PSPREV009 Administer levies, fines and other taxes 20 Unit of competency
AWT62 PSPREV005 Assess applications for grants, subsidies and rebates 15 Unit of competency
AWT59 PSPREV007 Determine land tax liability 15 Unit of competency
AWT63 PSPREV008 Determine stamp duties 40 Unit of competency
AWT61 PSPREV006 Evaluate returns-based taxes 40 Unit of competency
AWT67 PSPREV001 Identify and apply statute law 30 Unit of competency
AWT64 PSPREV004 Interpret and assess contracts 15 Unit of competency
AWT65 PSPREV003 Manage information on legal entities, relationships and property 20 Unit of competency
AWT66 PSPREV002 Undertake legislative decision making 15 Unit of competency
10. Group I General Elective Units

The remainder of units for any specialization may be chosen from Group I.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWU18 PSPPCY002 Assist with specialist policy development 50 Unit of competency
AWV68 PSPGEN032 Deal with conflict 30 Unit of competency
AWV77 PSPGEN025 Develop and implement work unit plans 20 Unit of competency
AWV63 PSPGEN039 Develop internal and external networks 30 Unit of competency
AWV75 PSPGEN027 Gather and analyse information 20 Unit of competency
AWU17 PSPPCY003 Give and receive policy information 40 Unit of competency
AWV65 PSPGEN038 Identify and treat risks 60 Unit of competency
AWF71 BSBSUS401 Implement and monitor environmentally sustainable work practices 40 Unit of competency
AWU15 PSPPCY005 Implement e-correspondence policies 45 Unit of competency
AWV64 PSPGEN037 Monitor performance and provide feedback 40 Unit of competency
AWU00 PSPRAD007 Monitor radiation 55 Unit of competency
D5576 PUAWER005B Operate as part of an emergency control organisation 10 Unit of competency
AWT52 PSPSCI007 Organise and undertake scientific/technological research 40 Unit of competency
D3762 PUAWER009B Participate as a member of a workplace emergency initial response team 35 Unit of competency
AWU44 PSPPCM003 Procure goods and services 50 Unit of competency
AWT53 PSPSCI006 Promote innovation and change through extension 40 Unit of competency
AWV74 PSPGEN028 Provide a quotation 20 Unit of competency
AWV76 PSPGEN026 Provide input to change processes 20 Unit of competency
AWT54 PSPSCI005 Provide scientific technical support 30 Unit of competency
AWV73 PSPGEN030 Provide support to Parliament 60 Unit of competency
AWV66 PSPGEN036 Provide workplace coaching 40 Unit of competency
AWV67 PSPGEN035 Provide workplace mentoring 40 Unit of competency
AWV71 PSPGEN031 Undertake career planning 30 Unit of competency
AUI91 BSBPMG522 Undertake project work 45 Unit of competency
AWV69 PSPGEN033 Use advanced workplace communication strategies 50 Unit of competency
AWV24 PSPGEN076 Use public sector financial processes 30 Unit of competency
AWV78 PSPGEN024 Use resources to achieve work unit goals 40 Unit of competency
AWV62 PSPGEN041 Use translation services 30 Unit of competency
Replaces
State Code National Code Title Type
J283 PSP40112 Certificate IV in Government Qualification
Replaced By
State Code National Code Title Type
BHO9 PSP40122 Certificate IV in Government Qualification
No information
Entry Requirements
No information
Traineeships and Apprenticeships
(TR03440) GOVERNMENT (LEVEL 4) Traineeship

Part-time is defined as a minimum of 20 hours per week.