Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Key internal and external stakeholders may include:
colleagues
supervisors
senior managers within the organisation
representatives from other services and support agencies with an interest in the needs of offenders
generic community services
specialist community services, including those for different cultural groups
criminal justice agencies
key community representatives
professional associations and connections
offender and case management teams.
Legislation, organisational policy and procedures may include:
federal, and state or territory legislation and regulations, such as:
public sector management Acts
financial management Acts
privacy legislation
equal employment opportunities, anti-discrimination and harassment legislation
consumer legislation
environment legislation
risk management guidelines
ethics and code of conduct
public sector standards
fraud control standards
government security standards
organisational protocols
organisation's environmental and sustainability practices.
Networks may include:
formal or informal networks
circulation lists
virtual communities, such as e-networks.
Network strategies may include:
maintaining regular contact
individual marketing
distribution of materials
participation in teams
volunteering to participate in special projects
organising and participating in team-building or social events.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Overview of assessment
This unit should be assessed in the workplace and assessment should include the opportunity to demonstrate evidence from work in the wider community. Evidence should be gathered over time in a range of contexts to ensure the candidate can achieve the unit outcome and apply the competency in different situations or environments.
Evidence will be required of performance in a range of variables required by the work site and the defined work role and responsibilities.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms:
the knowledge requirements of this unit
the skill requirements of this unit
application of employability skills as they relate to this unit
ability to establish and maintain networks in a range of (two or more) contexts or occasions, over time.
Context of and specific resources for assessment
Valid assessment of this unit requires:
a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when building and maintaining networks, including coping with difficulties, irregularities and breakdowns in routine
copies of legislation, policies, procedures and guidelines relating to internal and external networks
access to appropriate learning and assessment support when required.
Method of assessment
Evidence must include observation and information generated in the workplace as well as observation of performance in routine work functions or, where this is not possible, in a simulated exercise.
The following assessment methods are suggested:
observation of performance in routine workplace activities within a range of agreed responsibilities and in various work locations
written and/or oral questioning to assess knowledge and understanding
completion of workplace documents and reports produced as part of routine work activities
third-party reports from experienced practitioners
completion of performance feedback from supervisors and colleagues
case studies
scenarios
simulations or role plays.
Guidance information for assessment
Assessment methods should reflect workplace demands, and any identified special needs of the candidate, including language and literacy implications and cultural factors that may affect responses to the questions.
In all cases where practical assessment is used it will be combined with targeted questioning to assess the underpinning knowledge.