Unit of competency Outline
Date retreived
23/07/2026 11:40 AM AWST
23/07/2026 11:40 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Issue a life insurance policy
Issue a life insurance policy
Unit of competency
National Code
FNSILF303
FNSILF303
State Code
AUR85
AUR85
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
081103 - Insurance And Actuarial Studies
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to issue customers with a life insurance policy.It applies to individuals who use organisational skills and specialised knowledge to undertake administrative services, including preparing documentation, entering information and dispatching the policy to customers.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Notes
Elements and Performance Criteria
1. Action application
- 1.1 Receive and review application to identify underwriting instructions
- 1.2 Take action according to procedures and underwriting instructions
- 1.3 Communicate declined or deferred underwriting instructions to relevant parties
2. Issue life insurance policy
- 2.1 Collect relevant information to enable preparation of life insurance policy
- 2.2 Document life insurance policy with terms and conditions that accurately reflect underwriting instructions
- 2.3 Check that life insurance policy meets procedures and regulatory requirements
- 2.4 Select and apply dispatch method in accordance with procedures and customer request
3. Complete administration
- 3.1 File completed life insurance policy documentation in accordance with procedures and regulatory requirements
- 3.2 Process cancellations of life insurance policies occurring within cooling-off period in accordance with procedures, customer instructions and regulatory requirements
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D9446 | FNSILF303A | Issue a life insurance policy | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BFE7 | FNS30120 | Certificate III in Financial Services | Qualification |
| AWA5 | FNS30115 | Certificate III in Financial Services | Qualification |
| BHT6 | FNS30122 | Certificate III in Financial Services | Qualification |
| AVX2 | FNS41515 | Certificate IV in Life Insurance | Qualification |