Unit of competency Outline

Date retreived
23/07/2026 1:43 AM AWST

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Source airfares for domestic flights

Source airfares for domestic flights

Unit of competency
National Code
SITTTSL011
State Code
AWQ88
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
03/03/2016
View on TGA
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
080701 - Tourism
Original Release Date
12/07/2016
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to create flight itineraries and source airfares for domestic air travel. It requires the ability to interpret flight information and conditions applicable to specific fares and to quote on airfares that meet customer needs. The unit applies to tourism and travel industry organisations that sell domestic airfares such as travel agencies, tour wholesalers and consolidators.It applies to frontline sales and operations personnel who operate with some level of independence and under limited supervision. This includes travel consultants and managers, ticketing consultants, consolidator ticketing officers and reservations and operations consultants.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Interpret domestic airfare information.
  • 1.1.Identify and access sources of fare information.
  • 1.2.Interpret information on domestic flights, fares and conditions applicable to specific fares.
2. Create domestic flight itineraries and airfares.
  • 2.1.Identify domestic flight options to meet customer needs.
  • 2.2.Create flight itineraries and source airfares for direct and connecting domestic flights.
  • 2.3.Source costs for promotional and sector fares.
  • 2.4.Identify costs of concession fares.
  • 2.5.Calculate taxes, fees and surcharges.
  • 2.6.Check calculations for accuracy.
  • 2.7.Compare domestic airfares and quote optimum airfare that meets customer needs.
3. Document and maintain records of calculations.
  • 3.1.Record full details of the calculated airfare.
  • 3.2.Minimise use of printed materials and maximise electronic record keeping to reduce waste.
No information
No information
Replaces
State Code National Code Title Type
WF728 SITTTSL309 Source airfares for domestic flights Unit of competency
Replaced By
State Code National Code Title Type
OEB03 SITTTVL008 Source airfares and issue tickets for domestic flights Unit of competency