Qualification Outline

Date retreived
22/07/2026 6:51 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Travel

Certificate III in Travel

Qualification
National Code:
SIT30216
State Code:
AZW6
TGA Status:
Replaced
DTWD Status:
Replaced
National Endorsed, State Implementation and Classification
Field of Education
0807 - Tourism
Original TGA Release Date
03/03/2016
Approved Date
12/07/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
740
Duration
1 Semester
Current Release Number
1.00
Current Release Date
03/03/2016
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 03/03/2016 Current Transition (Replaced)
Description

This qualification reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.

This qualification provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales.

Work could be undertaken in an office, shopfront, or online or mobile environment.

Possible job titles include:
call centre sales agent
corporate consultant
cruise consultant
customer service agent
domestic travel consultant
incentive coordinator
international travel consultant
mobile travel consultant
online travel consultant
reservations sales agent
wholesale consultant.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Seventeen (17) units must be completed:
- fourteen (14) core units
- three (3) elective units, consisting of:
- one (1) unit from the list below
- two (2) units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units

All fourteen (14) units must be completed.

State Code National Code Title Hours Type
AWQ95 SITTTSL002 Access and interpret product information 55 Unit of competency
AWQ92 SITTTSL008 Book supplier products and services 25 Unit of competency
AWQ87 SITTTSL012 Construct normal international airfares 40 Unit of competency
AWQ86 SITTTSL013 Construct promotional international airfares 40 Unit of competency
AWQ17 SITXWHS001 Participate in safe work practices 15 Unit of competency
AWQ90 SITTTSL006 Prepare quotations 20 Unit of competency
AWQ84 SITTTSL009 Process travel-related documentation 15 Unit of competency
AWQ91 SITTTSL004 Provide advice on Australian destinations 85 Unit of competency
AWR01 SITTTSL003 Provide advice on international destinations 85 Unit of competency
AWQ68 SITXCCS006 Provide service to customers 25 Unit of competency
AWQ89 SITTTSL005 Sell tourism products and services 40 Unit of competency
AWQ66 SITXCOM002 Show social and cultural sensitivity 20 Unit of competency
AWR13 SITTIND001 Source and use information on the tourism and travel industry 25 Unit of competency
AWQ85 SITTTSL010 Use a computerised reservations or operations system 120 Unit of competency
2. Elective Units

Three (3) electives must be completed, with at least one (1) unit selected from the list below.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWQ80 SITTTSL015 Administer billing and settlement plan 12 Unit of competency
AUH39 BSBREL402 Build client relationships and business networks 30 Unit of competency
AWQ45 SITXHRM001 Coach others in job skills 30 Unit of competency
AWQ32 SITXLAN001 Conduct basic oral communication in a language other than English 10 Unit of competency
AWQ33 SITXLAN002 Conduct routine oral communication in a language other than English 10 Unit of competency
AWQ83 SITTTSL014 Construct advanced international airfares 40 Unit of competency
AUI28 BSBITU301 Create and use databases 20 Unit of competency
AUI53 BSBITU202 Create and use spreadsheets 20 Unit of competency
AUJ88 BSBITU306 Design and produce business documents 60 Unit of competency
AWQ16 SITXWHS002 Identify hazards, assess and control safety risks 15 Unit of competency
AUK66 BSBFIA301 Maintain financial records 60 Unit of competency
AUK77 BSBSUS201 Participate in environmentally sustainable work practices 10 Unit of competency
AWQ55 SITXFIN001 Process financial transactions 30 Unit of competency
AWQ93 SITTTSL007 Process reservations 20 Unit of competency
AWQ81 SITTTSL016 Provide specialist advice on cruises 25 Unit of competency
AWQ88 SITTTSL011 Source airfares for domestic flights 35 Unit of competency
AUK98 BSBWOR204 Use business technology 30 Unit of competency
AWQ57 SITXEBS001 Use social media in a business 30 Unit of competency
AUH64 BSBWOR203 Work effectively with others 20 Unit of competency
Replaces
State Code National Code Title Type
J441 SIT31312 Certificate III in Travel Qualification
Replaced By
State Code National Code Title Type
BHS9 SIT30222 Certificate III in Travel Qualification
No information
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
(TR07950) TRAVEL SALES Traineeship