Unit of competency Outline
Date retreived
22/07/2026 1:25 AM AWST
22/07/2026 1:25 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Analyse and organise repair of highly complex networks
Analyse and organise repair of highly complex networks
Unit of competency
National Code
ICTTEN618
ICTTEN618
State Code
OCV59
OCV59
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
29/03/2021
Field of Education
020113 - Networks And Communications
Original Release Date
29/03/2021
Nominal Hours
120
Description
This unit describes the skills and knowledge required to identify faults across all network types, with collaboration from the network operations centre (NOC) and resolve any problems.It applies to individuals working as network engineers, network officers, installers, maintenance staff and manufacturers or equipment specialists. It also applies to NOC staff in advisory roles and technical rectification roles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Research fault background
- 1.1 Obtain work details and scope from relevant personnel and arrange for site access in compliance with required security arrangements, legislation, codes, regulations and standards
- 1.2 Analyse required data and previous actions taken by relevant personnel
- 1.3 Research areas of similarity to network fault
- 1.4 Develop commercial and technical strategies with equipment vendor and NOC for diagnosing the fault
- 1.5 Address and discuss all workplace health and safety (WHS) issues with relevant personnel
2. Diagnose fault
- 2.1 Apply a methodical approach to isolate and diagnose the network problem
- 2.2 Simulate fault in the required environment
- 2.3 Seek support from relevant personnel throughout investigation
- 2.4 Instruct on-site technical staff to run required tests and analyse results
- 2.5 Identify type of network fault using established methodical strategies without undue disruption to other services
3. Organise fault rectification
- 3.1 Recommend fault rectification plans and outages to the NOC, seek approval and adjust plans accordingly
- 3.2 Instruct on-site repairers to proceed in fault rectification
- 3.3 Organise replacement and repair of faulty equipment with required advice from vendors and manufacturers
- 3.4 Reconfigure replaced and repaired equipment and test rectified fault against required performance
- 3.5 Develop method to notify relevant personnel of fault rectification
4. Report and document fault details and rectification
- 4.1 Notify relevant personnel of repair details and recommend changes to equipment design
- 4.2 Conduct cause-and-effect studies and forward results to the required area for action
- 4.3 Complete all administrative tasks and prepare a report that outlines deficiencies, analysis and recommendations
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWC96 | ICTTEN607 | Analyse and organise repair of highly complex telecommunications network faults | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BGJ5 | ICT60220 | Advanced Diploma of Information Technology | Qualification |