Unit of competency Outline

Date retreived
22/07/2026 1:21 AM AWST

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Analyse and organise repair of highly complex telecommunications network faults

Analyse and organise repair of highly complex telecommunications network faults

Unit of competency
National Code
ICTTEN607
State Code
AWC96
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
05/07/2016
Nominal Hours
120
Description
This unit describes the skills and knowledge required to identify faults across all network types, with collaboration from the network operations centre (NOC), and resolve any problems.It applies to individuals working as network engineers, telecommunications officers, installers, maintenance staff and manufacturers or equipment specialists. It also applies to NOC staff in advisory roles and technical rectification roles.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Research fault background
  • 1.1 Analyse current, relevant data and previous actions taken by other personnel
  • 1.2 Research areas of similarity to network fault
  • 1.3 Develop commercial and technical strategies with equipment vendor and NOC for diagnosing the fault
  • 1.4 Address and discuss all work health and safety (WHS) issues with relevant personnel
  • 1.5 Obtain appropriate clearance and access to network equipment, software and firmware codes where they apply
2. Diagnose fault
  • 2.1 Apply a methodical approach to isolate and diagnose the problem
  • 2.2 Simulate fault in a workshop or laboratory environment if possible
  • 2.3 Seek support from the vendor while investigation progresses
  • 2.4 Instruct on-site technical staff to run appropriate tests and analyse results
  • 2.5 Diagnose network fault using established methodical strategies in a timely fashion without undue disruption to other services
  • 2.6 Develop a plan to rectify the fault
3. Organise fault rectification
  • 3.1 Recommend fault rectification plan to the NOC, including any outages, seek approval and adjust plans accordingly
  • 3.2 Instruct on-site repairers with clear and methodical instructions on how to proceed in rectifying the fault
  • 3.3 Organise replacement or repair of faulty equipment with appropriate advice from vendors and manufacturers
  • 3.4 Reconfigure replaced or repaired equipment and test rectified fault to ensure required performance
  • 3.5 Notify NOC, affected customers and on-site staff of fault rectification
4. Report and document fault details and rectification
  • 4.1 Notify vendors of repair details and recommend changes to equipment design where appropriate
  • 4.2 Conduct cause and effect studies and forward results to the appropriate area for necessary action
  • 4.3 Complete all administrative tasks and prepare a report including deficiencies, analysis and recommendations
No information
No information
Replaces
State Code National Code Title Type
D3499 ICTTEN6091A Analyse and organise repair of highly complex telecommunications network faults Unit of competency
Replaced By
State Code National Code Title Type
OCV59 ICTTEN618 Analyse and organise repair of highly complex networks Unit of competency
State Code National Code Title Type
AZI7 ICT60615 Advanced Diploma of Telecommunications Network Engineering Qualification