Unit of competency Outline

Date retreived
23/07/2026 12:38 AM AWST

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Support organisational response to disruption

Support organisational response to disruption

Unit of competency
National Code
BSBOPS407X
State Code
ODR70
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
25/01/2022
View on TGA
State Implementation and Classification
Approved Date
27/04/2022
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
27/04/2022
Nominal Hours
45
Description
This unit describes the skills and knowledge required to support an organisation’s response to a range of disruptive events. This includes identifying the nature and scope of a disruptive event and its impact, supporting the implementation of resources and training to minimise disruption, and evaluating the response.The unit covers supporting responses to an ‘organisational disruption’ characterised as a significant disturbance to the operations of an organisation or work area caused by a ‘disruptive event’. Disruptive events may be internal or external to the organisation and may or may not be foreseeable. These events impact on a range of industries and settings and include public health risks (such as epidemics and pandemics), natural disasters (such as floods and bushfires), public inquiries and litigation.The unit applies to individuals who provide support within an organisation or a team in providing a response to disruptive events in an organisation.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify disruptive events and their impact on organisation
  • 1.1 Identify real or potential internal or external event that may contribute to organisational disruption and assess its risk to business according to organisational policies and procedures
  • 1.2 Identify existing organisational policies and procedures that address identified internal or external business risk
  • 1.3 Analyse possible future risk to organisation or work area and the potential disruption they would present
2. Assess extent of organisational disruption
  • 2.1 Identify areas of organisation directly impacted by disruptive event according to organisational policies and procedures
  • 2.2 Identify relevant personnel impacted by disruptive event
  • 2.3 Identify impacts of disruptive event on broader workplace
  • 2.4 Consult with relevant stakeholders to identify extent of disruption on workplace according to organisational policies and procedures
3. Assist in organisational response to disruption
  • 3.1 Assist in implementing resources and risk mitigation strategies required to minimise impact of disruption to organisation according to organisational policies and procedures, legislative requirements, and work health and safety (WHS) requirements
  • 3.2 Support implementation of training needed to prevent similar disruptive events occurring in the future according to organisational policies and procedures
  • 3.3 Support organisational communications activities as required
  • 3.4 Document support provided according to organisational policies and procedures and legislative requirements
4. Evaluate organisational response to disruption
  • 4.1 Document actions taken in response to disruptive event according to organisational policies and procedures
  • 4.2 Assess effectiveness of each action taken according to organisational policies and procedures
  • 4.3 Identify additional action required moving forward
  • 4.4 Document recommendations for future disruptive events faced by organisation
  • 4.5 Communicate outcomes of organisational response to key stakeholders
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