Unit of competency Outline

Date retreived
21/07/2026 11:42 PM AWST

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Apply competitive systems and practices

Apply competitive systems and practices

Unit of competency
National Code
MSS402003
State Code
OEQ34
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
16/12/2022
View on TGA
State Implementation and Classification
Approved Date
03/05/2023
Field of Education
080307 - Organisation Management
Original Release Date
03/05/2023
Nominal Hours
40
Description
This unit describes the skills and knowledge required to apply basic improvement concepts and practices.This unit applies to an individual who is required to recognise their own role in the value chain, apply improvement methods within the organisation’s competitive systems and practices framework and contribute ideas to the improvement process. For the purpose of this unit, customer features are functions or aspects of a product, process or service, and ‘customer benefits’ refers to expected value for the customer. This unit applies to any organisation that is implementing competitive systems and practices. No licensing or certification requirements exist at the time of publication. Relevenat legislation, industry standards and codes of practice within Australia must be applied.
Notes
Elements and Performance Criteria
1. Identify own place in the value chain
  • 1.1 Identify customers relevant to own work and their needs or requirements
  • 1.2 Identify suppliers for own work
  • 1.3 Identify value contributions along chain
  • 1.4 Identify and recommend methods of increasing own contribution to value chain
2. Improve the product or service and process value
  • 2.1 Identify customer features and/or benefits in product or service and process
  • 2.2 Identify aspects of product or service and process which contribute to customer features and/or benefits
  • 2.3 Identify aspects of product and process which do not contribute to customer features and/or benefits
  • 2.4 Recommend methods of reducing waste or increasing features and/or benefits
3. Use competitive systems and practices
  • 3.1 Identify competitive systems and practices used in organisation and own work area
  • 3.2 Apply practices appropriate for job or process
  • 3.3 Monitor job or process and make adjustments to improve it in accordance with procedures
  • 3.4 Identify own skill requirements and, if required, seek skill development
No information
No information
Replaces
State Code National Code Title Type
BAK55 MSS402001 Apply competitive systems and practices Unit of competency