Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below.
Store policy and procedures in regard to:
receipt of goods from suppliers
dispatch of goods
shrinkage prevention
waste controls
safety controls
secure storage
stock control and inventories.
Equipment may include:
electronic bar coding equipment
weighing machines
thermometers
climate control
cold storage units
storage fixtures
trolley return equipment
portable data entry
cutting equipment
protective clothing.
Stock control may include:
stocktaking
monitoring stock levels
cyclical counts
minimisation of out-of-date stock
quality control.
Contingency plans may include:
breakdowns
delays
floods
breakages.
Reports may include:
business documents
informal reports
stocktake reports.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
plans, coordinates and implements activities associated with receipt, dispatch, storage and movement of merchandise according to store policy and procedures, including OHS policies and guidelines
implements maintenance procedures for storage areas and equipment according to store policy
plans, coordinates and implements activities associated with stock control, including:
monitoring and controlling stock levels
establishing and maintaining stocktaking procedures
documenting and reporting on inventories according to store policy and procedures.
Context of and specific resources for assessment
Assessment must ensure access to:
a retail work environment
relevant documentation, such as:
store policy and procedures on inventory control
legislation and statutory requirements
industry codes of practice
WHS legislation and codes of practice
access to:
a stock control system
stock control equipment
a team.
Methods of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of performance in the workplace
third-party reports from a supervisor
written or verbal questioning to assess knowledge and understanding
review of portfolios of evidence and third-party workplace reports of on-the-job performance.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.