Qualification Outline
22/07/2026 5:55 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Community Pharmacy
Certificate IV in Community Pharmacy
SIR40112
J149
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 21/01/2013 | Current | Approved |
Description
This qualification reflects the role of individuals who apply knowledge and skills to provide leadership in the pharmacy team; working relatively autonomously under the broad supervision of the pharmacist. They may also coordinate and supervise others in the workplace. The role involves the use of a broad knowledge base incorporating some theoretical concepts and requires the identification, analysis and evaluation of information from a variety of sources.
The flexible structure of the qualification recognises the diversity of business models that characterise the community pharmacy industry. It supports multiskilling and leading or participating in work teams as appropriate to the size and structure of the business.
Job roles
Individuals with this qualification are able to perform roles, such as:
maintaining store safety and security
coordinating sales and customer service
leading a team
supervising front-of-pharmacy staff
coordinating merchandise and pharmacy presentation
coordinating pharmacy health promotions
providing specialised pharmacy product advice
providing health care support services
assisting a pharmacist in dispensary operations and administration
coordinating stock control requirements for the pharmacy
coordinating the administration of the pharmacy quality program.
Schedule
Packaging Rules
ENTRY REQUIREMENTSIn the absence of this qualification, the following entry requirements apply.
The candidate must demonstrate employment experience in a community pharmacy setting, demonstrating the following skills:
- communicating with customers to identify needs
- accepting and delivering prescriptions to and from customers
- applying current specialised product knowledge to recommend and supply pharmacy products and services to customers
- operating within the legislative framework, regulation and protocols that apply to community pharmacy
- recognising and acting on situations or requests that require referral to a pharmacist
- creating and maintaining displays
- merchandising products and performing stock control.
PACKAGING RULES
Fourteen (14) units must be completed:
- four (4) core units
- ten (10) elective units:
- all four (4) units from one of the following elective groups:
- Group A - Front of Pharmacy Supervision
- Group B - Health Care Support
- Group C - Community Pharmacy Dispensary
- Group D - Stock Control.
- the remaining six (6) units:
- three (3) must be selected from Group E - General Elective Units
- a maximum of three (3) units may be selected from SIR07 V3 Retail Services Training Package or another endorsed Training Package or accredited course, provided the units are first packaged at AQF level 4 or 5 in the parent Training Package.
In all cases selection of electives must be guided by the job outcome, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).
1. Core Units
All four (4) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD893 | SIRCHCS302 | Assist in managing Pharmacy Medicines and Pharmacist Only Medicines | 30 | Unit of competency |
| S6156 | SIRXMGT003A | Lead and manage people | 30 | Unit of competency |
| WD999 | SIRXWHS302 | Maintain store safety | 35 | Unit of competency |
| D5840 | HLTCSD306C | Respond effectively to difficult or challenging behaviour | 15 | Unit of competency |
2. Group A Front of Pharmacy Supervision Units
All four (4) units must be completed when choosing the Front of Pharmacy Supervision stream.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD950 | SIRXCCS304 | Coordinate interaction with customers | 35 | Unit of competency |
| WD985 | SIRXSLS304 | Coordinate sales performance | 35 | Unit of competency |
| S6154 | SIRXMGT001A | Coordinate work teams | 35 | Unit of competency |
| WD909 | SIRCMER401 | Market and promote a pharmacy products and services area | 40 | Unit of competency |
3. Group B Health Care Support Units
All four (4) units must be completed when choosing the Health Care Support stream.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD900 | SIRCHCS409 | Advise on diet, nutrition and weight-management products and services | 20 | Unit of competency |
| WD906 | SIRCHCS415 | Coordinate pharmacy health promotions and home medicine reviews | 20 | Unit of competency |
| WD899 | SIRCHCS408 | Test blood glucose and advise on equipment and services for diabetes management | 20 | Unit of competency |
| WD898 | SIRCHCS407 | Test blood pressure and advise on self-monitoring | 20 | Unit of competency |
4. Group C Community Pharmacy Dispensary Units
All four (4) units must be completed when choosing the Community Pharmacy Dispensary group.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WD888 | SIRCDIS405 | Assist in dispensary administration | 20 | Unit of competency |
| WD887 | SIRCDIS404 | Assist in dispensary stock control | 20 | Unit of competency |
| WD886 | SIRCDIS303 | Assist in dispensing prescriptions | 40 | Unit of competency |
| WD889 | SIRCDIS406 | Assist in preparing dose administration aids | 20 | Unit of competency |
5. Group D Stock Control Units
All four (4) units must be completed when choosing the Stock Control group.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6145 | SIRXINV005A | Control inventory | 35 | Unit of competency |
| S6142 | SIRXINV002A | Maintain and order stock | 35 | Unit of competency |
| S6141 | SIRXINV001A | Perform stock control procedures | 35 | Unit of competency |
| S6143 | SIRXINV003A | Plan inventory levels | 40 | Unit of competency |
6. Group E General Elective Units
Of the remaining six (6) units, three (3) must be selected from Group E - General Elective Units.
Please refer to the packaging rules for the full details of available options.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S577 | SIR40107 | Certificate IV in Community Pharmacy | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AZZ7 | SIR40116 | Certificate IV in Community Pharmacy | Qualification |
No information
Entry Requirements
In the absence of this qualification, the following entry requirements apply.
The candidate must demonstrate employment experience in a community pharmacy setting, demonstrating the following skills:
communicating with customers to identify needs
accepting and delivering prescriptions to and from customers
applying current specialised product knowledge to recommend and supply pharmacy products and services to customers
operating within the legislative framework, regulation and protocols that apply to community pharmacy
recognising and acting on situations or requests that require referral to a pharmacist
creating and maintaining displays
merchandising products and performing stock control.
Traineeships and Apprenticeships