Unit of competency Outline

Date retreived
23/07/2026 4:10 PM AWST

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Support a positive and culturally appropriate workplace culture

Support a positive and culturally appropriate workplace culture

Unit of competency
National Code
BSBATSIM421
State Code
AUK11
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080301 - Business Management
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required by a board member to contribute to the development and maintenance of a positive and culturally appropriate workplace culture.It applies to individuals responsible for monitoring and guiding the activities of Aboriginal and Torres Strait Islander organisations.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Promote respect toward people in the workplace
  • 1.1 Promote cultural views and values in workplace
  • 1.2 Treat individuals and groups from different backgrounds, cultures and languages with respect and sensitivity
  • 1.3 Identify and support positive qualities of people
  • 1.4 Take impact of board decisions on human values into account when making decisions
  • 1.5 Identify how past experiences may impact people’s behaviour, skills and knowledge
2 Provide support to others
  • 2.1 Identify the knowledge, skills and experience of others
  • 2.2 Share own knowledge and skills with others
  • 2.3 Resolve issues in culturally appropriate and sensitive ways
  • 2.4 Use active listening skills when communicating
  • 2.5 Encourage others to take on new challenges
  • 2.6 Demonstrate approachability and openness to suggestions
3 Promote an environment that encourages people to enhance their skills and knowledge
  • 3.1 Support others to achieve work goals
  • 3.2 Develop and apply strategies to recognise achievements
  • 3.3 Support others to undertake relevant professional development
4 Encourage teamwork
  • 4.1 Develop strategies supporting a team approach
  • 4.2 Clearly outline expectations of team members
  • 4.3 Develop and apply strategies that recognise individuals’ contributions to the team
5 Reduce potential for cross-cultural misunderstandings
  • 5.1 Identify issues that may cause cross-cultural conflict or misunderstanding in workplace
  • 5.2 Work with board members and manager to develop and implement strategies to reduce cross-cultural misunderstandings in workplace
6 Provide constructive feedback
  • 6.1 Encourage provision of constructive feedback in workplace
  • 6.2 Clarify with board members and management whose role it is to provide feedback to staff members about their performance
  • 6.3 Provide feedback to people about their performance where appropriate
No information
No information
Replaces
State Code National Code Title Type
D4853 BSBATSIM421A Support a positive and culturally appropriate workplace culture Unit of competency
Replaced By
State Code National Code Title Type
ODR75 BSBFNG406 Assist in developing and implementing Aboriginal and Torres Strait Islander organisational policies Unit of competency