Qualification Outline
22/07/2026 4:48 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate IV in Business
Certificate IV in Business
BSB40120
BFR1
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 19/10/2020 | Current | Approved |
Description
This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Schedule
Packaging Rules
Total number of units = Twelve (12)Six (6) core units plus
Six (6) elective units, of which:
- two (2) elective units must be selected from Group A
- for the remaining four (4) elective units:
- up to four (4) units may be selected from Groups A - J
- if not listed, up to two (2) units may be selected from a Certificate III, Certificate IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Specialisations
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
- For specialisation in Leadership, 4 elective units must be selected from Group B
- For specialisation in Business Administration, 4 elective units must be selected from Group C
- For specialisation in Business Operations, 4 elective units must be selected from Group D
- For specialisation in Sustainability, 4 elective units must be selected from Group E
- For specialisation in Big Data, 4 elective units must be selected from Group F
- For specialisation in Cyber Security, 4 elective units must be selected from Group G
- For specialisation in Financial Administration, 4 elective units must be selected from Group H
- For specialisation in Records and Information Management, 4 elective units must be selected from Group I
- For specialisation in Procurement, 4 elective units must be selected from Group J.
The achievement of a specialisation will be identified on a testamur as follows:
- BSB40120 Certificate IV in Business (Leadership)
- BSB40120 Certificate IV in Business (Administration)
- BSB40120 Certificate IV in Business (Operations)
- BSB40120 Certificate IV in Business (Sustainability)
- BSB40120 Certificate IV in Business (Big Data)
- BSB40120 Certificate IV in Business (Cyber Security)
- BSB40120 Certificate IV in Business (Finance)
- BSB40120 Certificate IV in Business (Records and Information Management)
- BSB40120 Certificate IV in Business (Procurement).
Pathways
| State Code | Title |
|---|---|
| AC48 | Leadership |
| AC49 | Administration |
| AC50 | Operations |
1. Core units
All six (6) core units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OAQ34 | BSBXCM401 | Apply communication strategies in the workplace | 45 | Unit of competency |
| OCF61 | BSBCRT411 | Apply critical thinking to work practices | 55 | Unit of competency |
| OCD91 | BSBTWK401 | Build and maintain business relationships | 45 | Unit of competency |
| OCD83 | BSBWHS411 | Implement and monitor WHS policies, procedures and programs | 40 | Unit of competency |
| OCD96 | BSBTEC404 | Use digital technologies to collaborate in a work environment | 45 | Unit of competency |
| OCD66 | BSBWRT411 | Write complex documents | 50 | Unit of competency |
2. Group A – Self-development
Two (2) elective units must be selected from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCE68 | BSBPEF502 | Develop and use emotional intelligence | 55 | Unit of competency |
| OCF00 | BSBPEF402 | Develop personal work priorities | 35 | Unit of competency |
| OCE99 | BSBPEF403 | Lead personal development | 35 | Unit of competency |
| OCE08 | BSBPEF401 | Manage personal health and wellbeing | 55 | Unit of competency |
3. Group B – Leadership
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCE59 | BSBCRT412 | Articulate, present and debate ideas | 40 | Unit of competency |
| OCG30 | BSBCRT413 | Collaborate in creative processes | 45 | Unit of competency |
| OCE46 | BSBLDR411 | Demonstrate leadership in the workplace | 45 | Unit of competency |
| OAQ29 | BSBXTW401 | Lead and facilitate a team | 45 | Unit of competency |
| OCE38 | BSBCMM412 | Lead difficult conversations | 35 | Unit of competency |
| OCG20 | BSBCMM411 | Make presentations | 30 | Unit of competency |
| OCD50 | BSBPEF501 | Manage personal and professional development | 55 | Unit of competency |
| OCD38 | BSBSTR401 | Promote innovation in team environments | 35 | Unit of competency |
| AUK11 | BSBATSIM421 | Support a positive and culturally appropriate workplace culture | 40 | Unit of competency |
| OAQ32 | BSBXDB501 | Support staff members with disability in the workplace | 35 | Unit of competency |
| OCE36 | BSBHRM413 | Support the learning and development of teams and individuals | 35 | Unit of competency |
4. Group C – Business Administration
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCD97 | BSBTEC403 | Apply digital solutions to work processes | 45 | Unit of competency |
| OCF12 | BSBOPS401 | Coordinate business resources | 25 | Unit of competency |
| OCD37 | BSBINS402 | Coordinate workplace information systems | 40 | Unit of competency |
| OCD99 | BSBTEC402 | Design and produce complex spreadsheets | 60 | Unit of competency |
| OCE00 | BSBTEC401 | Design and produce complex text documents | 90 | Unit of competency |
| OCF08 | BSBOPS405 | Organise business meetings | 50 | Unit of competency |
| OCF14 | BSBOPS306 | Record stakeholder interactions | 25 | Unit of competency |
| OCE09 | BSBHRM417 | Support human resources functions and processes | 40 | Unit of competency |
| OCE84 | BSBPMG430 | Undertake project work | 55 | Unit of competency |
| OCF98 | BSBAUD412 | Work within compliance frameworks | 25 | Unit of competency |
5. Group D – Business Operations
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
6. Group E – Sustainability
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OAF07 | MSS015025 | Develop a business case for sustainability improvements | 50 | Unit of competency |
| OCE11 | BSBSUS412 | Develop and implement workplace sustainability plans | 45 | Unit of competency |
| AXG79 | CPPCMN4009 | Develop team understanding of and commitment to sustainability | 40 | Unit of competency |
| OCE07 | BSBSUS511 | Develop workplace policies and procedures for sustainability | 50 | Unit of competency |
| OCE10 | BSBSUS413 | Evaluate and report on workplace sustainability | 40 | Unit of competency |
| OCE13 | BSBSUS411 | Implement and monitor environmentally sustainable work practices | 35 | Unit of competency |
7. Group F – Big Data
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBO79 | BSBXBD403 | Analyse big data | 35 | Unit of competency |
| OBO68 | BSBXBD401 | Capture and store big data | 70 | Unit of competency |
| OBO80 | BSBXBD405 | Develop procedures for managing big data | 35 | Unit of competency |
| OBO82 | BSBXBD408 | Implement and review procedures for managing big data | 25 | Unit of competency |
| OBO81 | BSBXBD406 | Present big data insights | 25 | Unit of competency |
| OBO84 | BSBXBD407 | Protect big data integrity | 55 | Unit of competency |
| OBO78 | BSBXBD402 | Test big data samples | 35 | Unit of competency |
| OBO83 | BSBXBD404 | Use big data for operational decision making | 35 | Unit of competency |
8. Group G – Cyber Security
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OBO69 | BSBXCS405 | Contribute to cyber security incident responses | 25 | Unit of competency |
| OBO73 | BSBXCS404 | Contribute to cyber security risk management | 25 | Unit of competency |
| OBO71 | BSBXCS403 | Contribute to cyber security threat assessments | 25 | Unit of competency |
| OBO72 | BSBXCS401 | Maintain security of digital devices | 35 | Unit of competency |
| OBO74 | BSBXCS402 | Promote workplace cyber security awareness and best practices | 35 | Unit of competency |
9. Group H – Financial Administration
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| BBH86 | FNSACC312 | Administer subsidiary accounts and ledgers | 40 | Unit of competency |
| OAE74 | BSBPRC406 | Conduct e-procurement | 35 | Unit of competency |
| BBH76 | FNSTPB402 | Establish and maintain payroll systems | 35 | Unit of competency |
| OCF95 | BSBFIN302 | Maintain financial records | 55 | Unit of competency |
| BBH83 | FNSACC412 | Prepare operational budgets | 40 | Unit of competency |
| BBI08 | FNSACC411 | Process business tax requirements | 50 | Unit of competency |
| OCD55 | BSBFIN301 | Process financial transactions | 25 | Unit of competency |
| OCG27 | BSBHRM416 | Process payroll | 30 | Unit of competency |
| OCG02 | BSBFIN401 | Report on financial activity | 45 | Unit of competency |
10. Group I – Records and Information Management
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCD79 | BSBINS502 | Coordinate data management | 45 | Unit of competency |
| OCD37 | BSBINS402 | Coordinate workplace information systems | 40 | Unit of competency |
| OCD74 | BSBINS410 | Implement records systems for small business | 40 | Unit of competency |
| OCG12 | BSBINS409 | Maintain and monitor digital information and records | 50 | Unit of competency |
| OCF27 | BSBINS504 | Maintain digital repositories | 50 | Unit of competency |
| OCE56 | BSBINS408 | Provide information from and about records | 20 | Unit of competency |
11. Group J – Procurement
Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| OCE66 | BSBPMG427 | Apply project procurement procedures | 40 | Unit of competency |
| AWU29 | PSPPCM018 | Conduct demand and procurement spend analysis | 40 | Unit of competency |
| OAE74 | BSBPRC406 | Conduct e-procurement | 35 | Unit of competency |
| OAE69 | BSBPRC403 | Conduct international procurement | 50 | Unit of competency |
| AWU40 | PSPPCM007 | Manage contracts | 40 | Unit of competency |
| OAE49 | BSBPRC402 | Negotiate contracts | 30 | Unit of competency |
| OAE48 | BSBPRC401 | Plan procurement | 40 | Unit of competency |
| AWU35 | PSPPCM011 | Plan to manage a contract | 50 | Unit of competency |
| AWU41 | PSPPCM006 | Select providers and develop contracts | 30 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVV9 | BSB40215 | Certificate IV in Business | Qualification |
| BDZ8 | BSB41618 | Certificate IV in Business (Procurement) | Qualification |
| AVS9 | BSB40515 | Certificate IV in Business Administration | Qualification |
| AVS8 | BSB40615 | Certificate IV in Business Sales | Qualification |
| AVW0 | BSB40315 | Certificate IV in Customer Engagement | Qualification |
| AZJ9 | BSB42315 | Certificate IV in Environmental Management and Sustainability | Qualification |
| AVU1 | BSB41115 | Certificate IV in International Trade | Qualification |
| AVV1 | BSB41715 | Certificate IV in Recordkeeping | Qualification |
No information
Entry Requirements
Nil
Traineeships and Apprenticeships