Qualification Outline

Date retreived
22/07/2026 4:48 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate IV in Business

Certificate IV in Business

Qualification
National Code:
BSB40120
State Code:
BFR1
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0803 - Business And Management
Original TGA Release Date
19/10/2020
Approved Date
16/03/2021
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
B
Nominal Hours
530
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
19/10/2020
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 19/10/2020 Current Approved
Description

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
Licensing/Regulatory Information
No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Schedule
Packaging Rules
Total number of units = Twelve (12)
Six (6) core units plus
Six (6) elective units, of which:
- two (2) elective units must be selected from Group A
- for the remaining four (4) elective units:
- up to four (4) units may be selected from Groups A - J
- if not listed, up to two (2) units may be selected from a Certificate III, Certificate IV or Diploma from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Specialisations
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
- For specialisation in Leadership, 4 elective units must be selected from Group B
- For specialisation in Business Administration, 4 elective units must be selected from Group C
- For specialisation in Business Operations, 4 elective units must be selected from Group D
- For specialisation in Sustainability, 4 elective units must be selected from Group E
- For specialisation in Big Data, 4 elective units must be selected from Group F
- For specialisation in Cyber Security, 4 elective units must be selected from Group G
- For specialisation in Financial Administration, 4 elective units must be selected from Group H
- For specialisation in Records and Information Management, 4 elective units must be selected from Group I
- For specialisation in Procurement, 4 elective units must be selected from Group J.

The achievement of a specialisation will be identified on a testamur as follows:
- BSB40120 Certificate IV in Business (Leadership)
- BSB40120 Certificate IV in Business (Administration)
- BSB40120 Certificate IV in Business (Operations)
- BSB40120 Certificate IV in Business (Sustainability)
- BSB40120 Certificate IV in Business (Big Data)
- BSB40120 Certificate IV in Business (Cyber Security)
- BSB40120 Certificate IV in Business (Finance)
- BSB40120 Certificate IV in Business (Records and Information Management)
- BSB40120 Certificate IV in Business (Procurement).
Pathways
State Code Title
AC48 Leadership
AC49 Administration
AC50 Operations
1. Core units

All six (6) core units must be completed.

State Code National Code Title Hours Type
OAQ34 BSBXCM401 Apply communication strategies in the workplace 45 Unit of competency
OCF61 BSBCRT411 Apply critical thinking to work practices 55 Unit of competency
OCD91 BSBTWK401 Build and maintain business relationships 45 Unit of competency
OCD83 BSBWHS411 Implement and monitor WHS policies, procedures and programs 40 Unit of competency
OCD96 BSBTEC404 Use digital technologies to collaborate in a work environment 45 Unit of competency
OCD66 BSBWRT411 Write complex documents 50 Unit of competency
2. Group A – Self-development

Two (2) elective units must be selected from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCE68 BSBPEF502 Develop and use emotional intelligence 55 Unit of competency
OCF00 BSBPEF402 Develop personal work priorities 35 Unit of competency
OCE99 BSBPEF403 Lead personal development 35 Unit of competency
OCE08 BSBPEF401 Manage personal health and wellbeing 55 Unit of competency
3. Group B – Leadership

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCE59 BSBCRT412 Articulate, present and debate ideas 40 Unit of competency
OCG30 BSBCRT413 Collaborate in creative processes 45 Unit of competency
OCE46 BSBLDR411 Demonstrate leadership in the workplace 45 Unit of competency
OAQ29 BSBXTW401 Lead and facilitate a team 45 Unit of competency
OCE38 BSBCMM412 Lead difficult conversations 35 Unit of competency
OCG20 BSBCMM411 Make presentations 30 Unit of competency
OCD50 BSBPEF501 Manage personal and professional development 55 Unit of competency
OCD38 BSBSTR401 Promote innovation in team environments 35 Unit of competency
AUK11 BSBATSIM421 Support a positive and culturally appropriate workplace culture 40 Unit of competency
OAQ32 BSBXDB501 Support staff members with disability in the workplace 35 Unit of competency
OCE36 BSBHRM413 Support the learning and development of teams and individuals 35 Unit of competency
4. Group C – Business Administration

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCD97 BSBTEC403 Apply digital solutions to work processes 45 Unit of competency
OCF12 BSBOPS401 Coordinate business resources 25 Unit of competency
OCD37 BSBINS402 Coordinate workplace information systems 40 Unit of competency
OCD99 BSBTEC402 Design and produce complex spreadsheets 60 Unit of competency
OCE00 BSBTEC401 Design and produce complex text documents 90 Unit of competency
OCF08 BSBOPS405 Organise business meetings 50 Unit of competency
OCF14 BSBOPS306 Record stakeholder interactions 25 Unit of competency
OCE09 BSBHRM417 Support human resources functions and processes 40 Unit of competency
OCE84 BSBPMG430 Undertake project work 55 Unit of competency
OCF98 BSBAUD412 Work within compliance frameworks 25 Unit of competency
5. Group D – Business Operations

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWW94 SIRXSLS003 Achieve sales results 30 Unit of competency
OCG17 BSBINS401 Analyse and present research information 40 Unit of competency
OCF09 BSBOPS403 Apply business risk management processes 40 Unit of competency
OCF62 BSBMKG431 Assess marketing opportunities 45 Unit of competency
OCF10 BSBOPS402 Coordinate business operational plans 35 Unit of competency
OCF90 BSBHRM415 Coordinate recruitment and onboarding 45 Unit of competency
OBG16 SIRXOSM005 Develop a basic website for customer engagement 55 Unit of competency
OCE22 BSBSTR503 Develop organisational policy 55 Unit of competency
OCE26 BSBSTR402 Implement continuous improvement 35 Unit of competency
OCE82 BSBOPS404 Implement customer service strategies 35 Unit of competency
OAE49 BSBPRC402 Negotiate contracts 30 Unit of competency
OCD68 BSBOPS406 Participate in organisational governance 35 Unit of competency
OCD47 BSBMKG434 Promote products and services 35 Unit of competency
OCF73 BSBESB401 Research and develop business plans 45 Unit of competency
OCD95 BSBTEC405 Review and maintain organisation's digital presence 45 Unit of competency
OCF37 BSBMKG433 Undertake marketing activities 40 Unit of competency
AWX06 SIRXMKT002 Use social media to engage customers 30 Unit of competency
6. Group E – Sustainability

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OAF07 MSS015025 Develop a business case for sustainability improvements 50 Unit of competency
OCE11 BSBSUS412 Develop and implement workplace sustainability plans 45 Unit of competency
AXG79 CPPCMN4009 Develop team understanding of and commitment to sustainability 40 Unit of competency
OCE07 BSBSUS511 Develop workplace policies and procedures for sustainability 50 Unit of competency
OCE10 BSBSUS413 Evaluate and report on workplace sustainability 40 Unit of competency
OCE13 BSBSUS411 Implement and monitor environmentally sustainable work practices 35 Unit of competency
7. Group F – Big Data

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OBO79 BSBXBD403 Analyse big data 35 Unit of competency
OBO68 BSBXBD401 Capture and store big data 70 Unit of competency
OBO80 BSBXBD405 Develop procedures for managing big data 35 Unit of competency
OBO82 BSBXBD408 Implement and review procedures for managing big data 25 Unit of competency
OBO81 BSBXBD406 Present big data insights 25 Unit of competency
OBO84 BSBXBD407 Protect big data integrity 55 Unit of competency
OBO78 BSBXBD402 Test big data samples 35 Unit of competency
OBO83 BSBXBD404 Use big data for operational decision making 35 Unit of competency
8. Group G – Cyber Security

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OBO69 BSBXCS405 Contribute to cyber security incident responses 25 Unit of competency
OBO73 BSBXCS404 Contribute to cyber security risk management 25 Unit of competency
OBO71 BSBXCS403 Contribute to cyber security threat assessments 25 Unit of competency
OBO72 BSBXCS401 Maintain security of digital devices 35 Unit of competency
OBO74 BSBXCS402 Promote workplace cyber security awareness and best practices 35 Unit of competency
9. Group H – Financial Administration

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
BBH86 FNSACC312 Administer subsidiary accounts and ledgers 40 Unit of competency
OAE74 BSBPRC406 Conduct e-procurement 35 Unit of competency
BBH76 FNSTPB402 Establish and maintain payroll systems 35 Unit of competency
OCF95 BSBFIN302 Maintain financial records 55 Unit of competency
BBH83 FNSACC412 Prepare operational budgets 40 Unit of competency
BBI08 FNSACC411 Process business tax requirements 50 Unit of competency
OCD55 BSBFIN301 Process financial transactions 25 Unit of competency
OCG27 BSBHRM416 Process payroll 30 Unit of competency
OCG02 BSBFIN401 Report on financial activity 45 Unit of competency
10. Group I – Records and Information Management

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCD79 BSBINS502 Coordinate data management 45 Unit of competency
OCD37 BSBINS402 Coordinate workplace information systems 40 Unit of competency
OCD74 BSBINS410 Implement records systems for small business 40 Unit of competency
OCG12 BSBINS409 Maintain and monitor digital information and records 50 Unit of competency
OCF27 BSBINS504 Maintain digital repositories 50 Unit of competency
OCE56 BSBINS408 Provide information from and about records 20 Unit of competency
11. Group J – Procurement

Up to four (4) elective units may be selected from Groups A-J.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCE66 BSBPMG427 Apply project procurement procedures 40 Unit of competency
AWU29 PSPPCM018 Conduct demand and procurement spend analysis 40 Unit of competency
OAE74 BSBPRC406 Conduct e-procurement 35 Unit of competency
OAE69 BSBPRC403 Conduct international procurement 50 Unit of competency
AWU40 PSPPCM007 Manage contracts 40 Unit of competency
OAE49 BSBPRC402 Negotiate contracts 30 Unit of competency
OAE48 BSBPRC401 Plan procurement 40 Unit of competency
AWU35 PSPPCM011 Plan to manage a contract 50 Unit of competency
AWU41 PSPPCM006 Select providers and develop contracts 30 Unit of competency
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
(TR03410) BUSINESS (LEVEL 4) Traineeship

(TR03690) BUSINESS ADMINISTRATION (LEVEL 4) Traineeship

(TR03600) CUSTOMER ENGAGEMENT (LEVEL 4) Traineeship

(TR08600) RECORDS KEEPING (LEVEL 4) Traineeship