Unit of competency Outline
Date retreived
23/07/2026 1:36 AM AWST
23/07/2026 1:36 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Apply quality procedures
Apply quality procedures
Unit of competency
National Code
TLIJ107C
TLIJ107C
State Code
S5777
S5777
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
14/10/2010
Field of Education
080317 - Quality Management
Original Release Date
14/10/2010
Nominal Hours
40
Description
This unit involves the skills and knowledge required to apply quality procedures within work activities including applying quality concepts to work, planning and trialing improvements in work processes and implementing improvements confirmed through the trials.
Notes
Elements and Performance Criteria
1 Apply quality concepts
- 1.1 Responsibility is taken for quality of own work when providing services or products to meet external and internal customer needs
- 1.2 Work is completed in accordance with workplace standards as defined in enterprise policies and procedures
- 1.3 Basic quality concepts are applied to work activities
2 Trial improvements
- 2.1 Improvements to work processes are planned and trialled
- 2.2 Trials of improvements to work processes are checked for improvement outcomes and compliance with workplace requirements
3 Implement improvements
- 3.1 Improvement initiatives trialled and confirmed as successful are implemented in accordance with enterprise procedures
- 3.2 Work is completed in accordance with workplace procedures
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The operations may be conducted:
in a range of work environments
by day or night
in a range of typical weather conditions
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in a range of work contexts and may include:
restricted spaces
exposed conditions
controlled or open environments
exposure to chemicals, dangerous or hazardous substances and movements of equipment, goods and vehicles
Consultative processes may involve:
other workplace personnel
management
union representatives
industrial relations personnel
OH&S specialists
other professional or technical staff
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
email
internet
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
quality assurance procedures and standards
relevant codes of practice and regulatory requirements
relevant Australian standards and certification requirements
workplace procedures and policies
manufacturers instructions concerning the use of equipment and/or materials
supplier and/or client instructions
material safety data sheets
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
OH&S policy and procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes of practice and regulatory requirements
relevant Australian standards and certification requirements
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations
workers compensation regulations
Dangerous Goods Code and regulations
water and road use and licence arrangements
relevant patent or copyright arrangements
dangerous goods and air freight regulations
relevant export/import/quarantine/bond requirements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The operations may be conducted:
in a range of work environments
by day or night
in a range of typical weather conditions
Customers may be:
internal or external
Workplaces may comprise:
large, medium or small worksites
Work may be conducted in a range of work contexts and may include:
restricted spaces
exposed conditions
controlled or open environments
exposure to chemicals, dangerous or hazardous substances and movements of equipment, goods and vehicles
Consultative processes may involve:
other workplace personnel
management
union representatives
industrial relations personnel
OH&S specialists
other professional or technical staff
Communication in the work area may include:
phone
electronic data interchange (EDI)
fax
internet
radio
oral, aural or signed communications
Depending on the type of organisation concerned and the local terminology used, workplace procedures may include:
company procedures
enterprise procedures
organisational procedures
established procedures
Information/documents may include:
quality assurance procedures and standards
relevant codes of practice and regulatory requirements
relevant Australian standards and certification requirements
workplace procedures and policies
manufacturers instructions concerning the use of equipment and/or materials
supplier and/or client instructions
material safety data sheets
award, enterprise bargaining agreement, other industrial arrangements
standards and certification requirements
OH&S policy and procedures
emergency procedures
Applicable regulations and legislation may include:
relevant codes of practice and regulatory requirements
relevant Australian standards and certification requirements
relevant state/territory OH&S legislation
relevant state/territory environmental protection legislation
workplace relations regulations
workers compensation regulations
Dangerous Goods Code and regulations
water and road use and licence arrangements
relevant patent or copyright arrangements
dangerous goods and air freight regulations
relevant export/import/quarantine/bond requirements
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and/or equipment, and/or
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through appropriately simulated activities at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S2510 | TDTJ197B | Apply quality procedures | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D5180 | TLIJ2001A | Apply quality procedures | Unit of competency |
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|---|---|---|---|
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| S546 | TLI21107 | Certificate II in Transport and Logistics (Logistics Operations) | Qualification |
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| S544 | TLI20407 | Certificate II in Transport and Logistics (Rail Operations) | Qualification |
| S558 | TLI40407 | Certificate IV in Transport and Logistics (Rail Operations) | Qualification |
| S550 | TLI30407 | Certificate III in Transport and Logistics (Rail Operations) | Qualification |
| S549 | TLI30307 | Certificate III in Transport and Logistics (Stevedoring) | Qualification |
| S557 | TLI40307 | Certificate IV in Transport and Logistics (Stevedoring) | Qualification |
| S543 | TLI20307 | Certificate II in Transport and Logistics (Stevedoring) | Qualification |