Unit of competency Outline

Date retreived
23/07/2026 12:54 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Prepare high-level written communication

Prepare high-level written communication

Unit of competency
National Code
PSPGEN071
State Code
AWV31
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
100705 - Written Communication
Original Release Date
21/07/2016
Nominal Hours
50
Description
This unit describes the skills required to prepare high-level written communication including the preparation of complex, sensitive materials. It includes preparing for high-level written communication, critically analysing other positions and preparing persuasive written communication.This unit applies to those working in generalist and specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work independently seeking advice as required, performing complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to write highlevel communication
  • 1.1 Clarify communication objectives, identify stakeholders and determine political or other sensitivities.
  • 1.2 Undertake research to anticipate the likely attitudes of and positions of stakeholders on the matter under consideration.
  • 1.3 Research and organise subject matter, identify key messages and plan written materials that will maximise outcomes.
2. Critically analyse other positions
  • 2.1 Evaluate other positions critically to identify complex meaning in written communication.
  • 2.2 Examine written materials to identify subtext, bias or unsupported argument.
  • 2.3 Explore complex concepts and ideas to clarify understanding, and justify, or challenge interpretations.
  • 2.4 Compare and contrast evidence and evaluate sources for reliability and authenticity.
  • 2.5 Use evidence to test other positions and draw conclusions about their validity and strengths.
3. Prepare persuasive written communication
  • 3.1 Choose communication approach to positively influence and remove barriers to understanding for the audience.
  • 3.2 Undertake a risk assessment and implement risk management in relation to document preparation and content.
  • 3.3 Analyse input information provided by others for fit with the chosen approach and consistency with values.
  • 3.4 Synthesise information and prepare complex documents.
  • 3.5 Seek feedback from others on document effectiveness for the purpose intended, assess outcomes, and use feedback to underpin future writing.
  • 3.6 Provide feedback to contributors of information to improve future input in a manner that provides learning opportunities for the contributors.
No information
No information
Replaces
State Code National Code Title Type
C8059 PSPGOV606A Prepare high-level/sensitive written materials Unit of competency
Replaced By
State Code National Code Title Type
ODX23 PSPGEN143 Prepare high-level written communication Unit of competency