Unit of competency Outline

Date retreived
22/07/2026 10:47 PM AWST

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Undertake routine maintenance of the telecommunications network

Undertake routine maintenance of the telecommunications network

Unit of competency
National Code
ICTTEN412
State Code
AWD37
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
031309 - Communications Equipment Installation And Maintenance
Original Release Date
05/07/2016
Nominal Hours
60
Description
This unit describes the skills and knowledge required to perform routine maintenance of network plant and equipment in various telecommunications switching and transmission environments, including wide area networks (WAN), virtual private networks (VPN) and core networks, using wireless, optical, broadband and Next Generation Networking (NGN) technologies.It applies to individuals working as field officers or technicians from carriers, contractors and other service providers.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan routine maintenance
  • 1.1 Obtain relevant legislation, codes, regulations and standards for the given work
  • 1.2 Determine network elements requiring maintenance, and maintenance details from manufacturer's equipment manual
  • 1.3 Notify the Network Operations Centre (NOC) of proposed maintenance schedule and maintenance details to minimise disruption to the network
  • 1.4 Assess potential impact of proposed maintenance on customers and network, and plan for possible outage or deferral of maintenance
  • 1.5 Obtain necessary tools, test equipment and resources to undertake maintenance
  • 1.6 Produce a written schedule of planned routine maintenance
  • 1.7 Negotiate schedules and access with the customer, and find out where equipment to be maintained is located on customer premises
  • 1.8 Ascertain and record network stability to determine network performance
2. Undertake planned maintenance
  • 2.1 Conduct routine maintenance tasks following work health and safety (WHS) and environmental requirements, and record results
  • 2.2 Escalate unresolved faults according to established enterprise procedure
  • 2.3 Test network equipment for required performance following routine maintenance
  • 2.4 Check operation of associated network equipment to ensure the maintenance did not generate other faults or alarms
3. Report on routine maintenance and document results
  • 3.1 Notify all relevant parties of results of the routine maintenance
  • 3.2 Update routine maintenance logs and record other additional work for inclusion in the next cycle of maintenance
  • 3.3 Complete administrative tasks and recommend any changes as required by the enterprise quality assurance system
  • 3.4 Notify NOC of job completion and obtain sign-off
No information
No information
Replaces
State Code National Code Title Type
D3462 ICTTEN4086A Undertake routine maintenance of the telecommunications network Unit of competency