Unit of competency Outline

Date retreived
23/07/2026 4:37 PM AWST

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Create technical documentation

Create technical documentation

Unit of competency
National Code
ICTICT435
State Code
OBU22
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
21/07/2020
View on TGA
State Implementation and Classification
Approved Date
15/01/2021
Field of Education
020399 - Information Systems, N.e.c.
Original Release Date
15/01/2021
Nominal Hours
20
Description
This unit describes the skills and knowledge required to create technical documentation that is clear and understandable for the target audience and both easy to navigate and apply.It applies to individuals working as technical writers, designers, developers and support staff, who are required to produce technical support documents of Information and Communications Technology (ICT) related work.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to produce technical documentation
  • 1.1 Identify and evaluate technical documentation requirements and confirm details with client
  • 1.2 Investigate and determine industry standards for technical documentation requirements
  • 1.3 Define and document scope of work to be produced
  • 1.4 Validate and confirm scope of work with client
2. Design and develop technical documentation
  • 2.1 Identify technical documentation information requirements
  • 2.2 Create document templates and style guides consistent with information requirements
  • 2.2 Assess and document ICT system functionality
  • 2.3 Extract content that meets information requirements according to copyright restrictions
  • 2.4 Develop structure of technical documentation and validate with client
  • 2.5 Write technical documentation based on template and scope of work using information gathered
  • 2.6 Apply content format and style according to documentation standards and templates
3. Finalise technical documentation and prepare for publication
  • 3.1 Submit technical documentation to required personnel for review
  • 3.2 Gather and analyse feedback and implement required changes and improvements to technical documentation
  • 3.3 Review and edit technical documentation and confirm technical and grammatical accuracy
  • 3.4 Confirm completed technical documentation meets client requirements and scope of work
  • 3.5 Submit to required personnel for final sign off and approval to prepare publication
  • 3.6 Prepare technical documentation for publication and distribution using applicable channels
4. Finalise technical documentation production
  • 4.1 Confirm all technical documentation and approval procedures have been performed
  • 4.2 Review and assess impact of technical documentation creation
  • 4.3 Evaluate and report on technical documentation creation procedures
No information
No information
Replaces
State Code National Code Title Type
AUU32 ICTICT408 Create technical documentation Unit of competency