Unit of competency Outline

Date retreived
23/07/2026 1:14 AM AWST

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Contribute to workgroup activities

Contribute to workgroup activities

Unit of competency
National Code
PSPGEN010
State Code
AWV92
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
21/07/2016
Nominal Hours
30
Description
This unit describes the skills required to contribute as a workgroup member and assist with support, learning and development for others in achieving workgroup goals. It includes establishing workgroup parameters, participating in the workgroup, assisting in learning and development and assisting workgroup members.This unit applies to those working in generalist or specialist roles within the public sector.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.Those undertaking this unit would work in teams or autonomously, performing routine tasks in a familiar context.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish workgroup parameters
  • 1.1 Identify and clarify roles, responsibilities and professional working relationships in the workgroup.
  • 1.2 Identify and value individual differences within the workgroup.
  • 1.3 Identify and clarify emotional triggers for self and others to assist in the management of emotional responses to work issues.
  • 1.4 Identify and use the varying cultural expressions of emotion to respond to emotional cues within a diverse workgroup.
2. Participate in the workgroup
  • 2.1 Negotiate workgroup tasks in accordance with individual strengths, personal preferences or development needs.
  • 2.2 Demonstrate cooperation and share knowledge within the group in order to complete tasks.
  • 2.3 Select communication language/style to take account of the task requirements and diversity of workgroup members.
  • 2.4 Address and resolve conflict/problems through discussion in the workgroup, or refer.
3. Assist workgroup members
  • 3.1 Provide support to workgroup members to achieve goals.
  • 3.2 Provide assistance on routine tasks as required.
  • 3.3 Maintain professional working relationships with colleagues.
  • 3.4 Provide assistance with on-the-job learning and development as required.
No information
No information
Replaces
State Code National Code Title Type
C7999 PSPGOV302B Contribute to workgroup activities Unit of competency
Replaced By
State Code National Code Title Type
ODX53 PSPGEN146 Contribute to workgroup activities Unit of competency
State Code National Code Title Type
AZX1 PSP30116 Certificate III in Government Qualification