Evaluate and improve return to work programs

Unit of competency Outline

Date retreived
22/07/2026 4:38 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Unit of competency

National Code
FNSPIM518

State Code
OCZ29

TGA Status
Current

DTWD Status
Approved

Current Release Number
1.00

Current Release Date
02/02/2021

View on TGA

State Implementation and Classification

Approved Date

22/04/2021

Field of Education

061301 - Occupational Health And Safety

Original Release Date

22/04/2021

Nominal Hours

Description

This unit describes the skills and knowledge required to apply research to analyse, evaluate and implement continuous improvement measures in return to work (RTW) programs within organisations.The unit applies to those who work in the personal injury management sector and have developed analytical and communication skills and a broad knowledge base of the sector and services to provide strategic guidance in organisational activities.Work functions in the occupational areas where this unit may be used are subject to regulatory requirements. Users are advised to check with the relevant state and territory regulatory authorities to confirm those requirements.

Notes

Elements and Performance Criteria

1. Research best practice RTW models for organisations

1.1 Research RTW models for different types of organisations, considering legislative and regulatory requirements
1.2 Analyse forms of health outcomes measurement used in RTW models in different types of organisations
1.3 Determine best practice RTW models
1.4 Identify the benefits and challenges of implementing RTW best practice models in an organisation
1.5 Analyse the relationship between an organisation’s RTW strategy and its practice
1.6 Review approaches used for continuous improvement in a range of organisations

2. Review organisation’s RTW programs

2.1 Identify and review the organisation’s RTW policies and procedures
2.2 Identify personnel with responsibility for RTW in their work roles
2.3 Determine the forms of health outcome measurement used by the organisation
2.4 Analyse quantitative organisational data relating to RTW programs
2.5 Analyse organisational practices and qualitative data available
2.6 Document and summarise the key points of the analysis of the review of the organisation’s RTW program

3. Prepare and present a continuous improvement plan for organisation

3.1 Meet with representatives of the organisation and provide an overview of the review of the RTW program
3.2 Explain the relevance and types of data, both quantitative and qualitative, that could be collected to measure the RTW program’s outcomes
3.3 Explain the role of personnel and teams at all organisational levels in improving RTW program outcomes
3.4 Suggest approaches suitable for size and type of organisation for supporting workers and promoting RTW programs
3.5 Discuss issues relating to changing or improving the culture of the organisation and advocate the benefits of features of best practice RTW models

4. Develop plan to improve organisation’s RTW program

4.1 Refine ideas for improving organisation’s RTW program after discussions with key representatives from the organisation
4.2 Develop RTW program measures suitable for size and structure of organisation
4.3 Design a project tailored to organisation needs with measurable outcomes
4.4 Develop and document an action plan to implement the project

No information

Replaces

State Code	National Code	Title	Type
AWF21	FNSPIM508	Evaluate and improve return to work programs	Unit of competency

State Code	National Code	Title	Type
BGN6	FNS51920	Diploma of Personal Injury and Disability Insurance Management	Qualification