Qualification Outline

Date retreived
22/07/2026 7:01 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Diploma of Personal Injury and Disability Insurance Management

Diploma of Personal Injury and Disability Insurance Management

Qualification
National Code:
FNS51920
State Code:
BGN6
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0811 - Banking, Finance And Related Fields
Original TGA Release Date
12/02/2021
Approved Date
22/04/2021
Stream of Study
Subsequent to Initial Vocational (4000)
VET Act Classifier
C
Nominal Hours
505
Duration
2 Semesters
Current Release Number
3.00
Current Release Date
15/06/2022
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
3.00 15/06/2022 Current Approved
2.00 12/02/2021 Replaced Approved
Description

This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of leadership contexts in the personal injury management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance and leadership to others. The qualification provides the knowledge required in advanced case management, advanced return to work, disability insurance and workplace injury insurance management.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.

Schedule
Packaging Rules
Total number of units = eleven (11)
- one (1) core unit plus
- ten (10) elective units, of which:
- at least eight (8) must be from the elective units listed below
- up to two (2) may be from this qualification or any currently endorsed Certificate IV or above training package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
1. Core Units

One (1) unit must be completed.

State Code National Code Title Hours Type
AWF18 FNSPIM509 Comply with regulatory frameworks 55 Unit of competency
2. Elective Units

At least eight (8) units must be chosen from the elective units listed below. Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
OCZ55 FNSISV519 Analyse financial, medical and psychological claims assessments 60 Unit of competency
OEC13 FNSINC514 Apply ethical frameworks and principles to make and act upon decisions 35 Unit of competency
OBR65 FNSRSK512 Assess risks 45 Unit of competency
OCZ47 FNSFLT511 Assist customers to budget and manage own finances 40 Unit of competency
AVC16 CHCDIS004 Communicate using augmentative and alternative communication strategies 50 Unit of competency
OBR53 FNSINC411 Conduct work according to professional practices in the financial services industry 25 Unit of competency
AVC24 CHCCSM004 Coordinate complex case requirements 50 Unit of competency
AUS47 FNSPIM406 Develop and maintain knowledge of personal injury management insurance 35 Unit of competency
OCZ27 FNSPIM521 Develop return to work or injury management strategies 80 Unit of competency
OCE07 BSBSUS511 Develop workplace policies and procedures for sustainability 50 Unit of competency
OBR69 FNSORG514 Develop, monitor and supervise work practices to meet financial services regulatory requirements 55 Unit of competency
OCZ29 FNSPIM518 Evaluate and improve return to work programs 35 Unit of competency
OCZ23 FNSPIM531 Facilitate the setting and achievement of goals in personal injury management 70 Unit of competency
OCZ25 FNSPIM522 Facilitate workplace assessment with stakeholders for personal injury cases 60 Unit of competency
OED09 FNSINC513 Identify and apply complex ethical decision making to workplace situations 35 Unit of competency
OCE82 BSBOPS404 Implement customer service strategies 35 Unit of competency
OCZ40 FNSISV536 Investigate insurance claims 60 Unit of competency
OCZ64 FNSISV531 Issue insurance contracts covering non-routine and complex situations 50 Unit of competency
OCG20 BSBCMM411 Make presentations 30 Unit of competency
OCG31 BSBFIN501 Manage budgets and financial plans 65 Unit of competency
OCE37 BSBOPS505 Manage organisational customer service 35 Unit of competency
OCF92 BSBLDR522 Manage people performance 65 Unit of competency
AUS67 FNSPIM415 Manage personal injury case loads 55 Unit of competency
OCZ54 FNSPIM411 Plan and implement rehabilitation and return to life strategies 70 Unit of competency
AWY84 TAEDEL402 Plan, organise and facilitate learning in the workplace 25 Unit of competency
OCZ30 FNSPIM516 Promote health benefits of returning to work 25 Unit of competency
AVC22 CHCCSM006 Provide case management supervision 85 Unit of competency
AWV49 PSPGEN053 Provide leadership 50 Unit of competency
AWV66 PSPGEN036 Provide workplace coaching 40 Unit of competency
AUS19 FNSISV508 Review and advise on claims costs, policies and procedures 60 Unit of competency
AVC54 CHCCCS025 Support relationships with carers and families 40 Unit of competency
OCE84 BSBPMG430 Undertake project work 55 Unit of competency
AUS60 FNSPIM505 Use medical knowledge in the management of personal injury claims 35 Unit of competency
AWC19 MSMSUP390 Use structured problem-solving tools 40 Unit of competency
AVC09 CHCDIV001 Work with diverse people 30 Unit of competency
OCI39 FNSISV522 Work with legal teams to resolve non-routine and complex insurance claims 80 Unit of competency
OCZ06 FNSPIM313 Work within the personal injury management sector 35 Unit of competency
Replaces
State Code National Code Title Type
AZH8 FNS51915 Diploma of Personal Injury and Disability Insurance Management Qualification
No information
Entry Requirements

Nil

Traineeships and Apprenticeships
No information