Unit of competency Outline
Date retreived
21/07/2026 11:24 PM AWST
21/07/2026 11:24 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Administer billing and settlement plan
Administer billing and settlement plan
Unit of competency
National Code
SITTTSL016B
SITTTSL016B
State Code
WB963
WB963
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
24/05/2012
Field of Education
080101 - Accounting
Original Release Date
24/05/2012
Nominal Hours
12
Description
This unit describes the performance outcomes, skills and knowledge required to administer a billing and settlement plan (BSP) for any tourism organisation involved in the sale and ticketing of airfares. It requires the ability to compile all information and documentation for air ticket sales and to lodge and report payments with accuracy. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
Notes
Elements and Performance Criteria
1 Report on air travel sales and refunds.
- 1.1 Compile all information and documentation required for BSP reports at the appropriate time.
- 1.2 Check documents for accuracy, and identify and report on discrepancies.
- 1.3 Complete agency sales reports for the given BSP reporting period.
- 1.4 Complete refund notices and refund applications as required.
- 1.5 Produce and check BSP reports to include all transaction details.
- 1.6 Keep and file documents and reports according to BSP and organisation procedures.
2 Complete billing and settlement reports and payments.
- 2.1 Reconcile statements according to BSP procedures and adjustment systems.
- 2.2 Identify any discrepancies and action according to BSP procedures.
- 2.3 Acquire BSP documentation according to BSP and organisation procedures.
3 Minimise waste of printed materials.
- 3.1 Minimise use of printed materials and maximise electronic transmission and filing of all documents to reduce waste and negative environmental impacts.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S6478 | SITTTSL016A | Administer billing and settlement plan | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WF732 | SITTTSL313 | Administer billing and settlement plan | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| S601 | SIT30207 | Certificate III in Tourism (Retail Travel Sales) | Qualification |
| J048 | SIT30212 | Certificate III in Travel | Qualification |