Unit of competency Outline

Date retreived
21/07/2026 11:21 PM AWST

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Administer billing and settlement plan

Administer billing and settlement plan

Unit of competency
National Code
SITTTSL313
State Code
WF732
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
18/01/2013
View on TGA
State Implementation and Classification
Approved Date
31/05/2013
Field of Education
080101 - Accounting
Original Release Date
31/05/2013
Nominal Hours
12
Description
This unit describes the performance outcomes, skills and knowledge required to administer a Billing and Settlement Plan (BSP) for any tourism organisation involved in the sale and ticketing of airfares. It requires the ability to compile all information and documentation for air ticket sales and to lodge and report payments with accuracy.
Notes
Elements and Performance Criteria
1. Prepare information for BSP reporting.
  • 1.1 Identify the BSP reporting calendar.
  • 1.2 Compile all information required for BSP reports to meet BSP reporting deadlines.
  • 1.3 Complete agency back office sales report for the given BSP reporting period.
2. Download billing and settlement reports and documents.
  • 2.1 Download the Agency Billing Analysis Report from BSPLink and store according to IATA resolution rules.
  • 2.2 Acquire and interpret other BSP documentation according to BSP procedures.
3. Reconcile billing and settlement reports.
  • 3.1 Review and interpret the report data.
  • 3.2 Identify any discrepancies between the report and the agency back office sales report for the same period.
  • 3.3 Action all discrepancies according to BSP procedures.
  • 3.4 Reconcile the Agency Billing Analysis Report with the agency sales reports.
4. Manage the remittance process.
  • 4.1 Lodge reports according to BSP procedures and deadlines and keep agency copies.
  • 4.2 Secure funds and pay the remittance amount as reported.
  • 4.3 Minimise use of printed materials and maximise electronic transmission and record keeping to reduce waste.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
BSP reports may be:
for domestic travel
for international travel
IATA BSP Agency Billing Analysis Report in electronic or printed format.
BSP documentation may include:
BSP billing statement
Credit Card Charge Forms (CCCF)
documents downloaded from BSPLink website
memorandums and communiqués
refund application and notice.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
download, interpret and reconcile the Agency Billing Analysis Report
issue e-BSP standard traffic documents for multiple reporting periods
cover the full range of BSP reporting documents and requirements
integrate knowledge of BSP benefits, and sales and transaction reporting requirements for the IATA Data Processing Centre
complete BSP activities within commercial time constraints and required reporting deadlines determined by IATA.
Context of and specific resources for assessment
Assessment must ensure use of:
a real or simulated tourism business operation or activity which administers BSP reporting
a real or simulated office environment as defined in the Assessment Guidelines
computers, printers and software programs currently used in the tourism industry to control the administration of the billing and settlement plan
current actual or training facsimile IATA BSP documentation including the Agency Billing Analysis Report.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
activities that allow assessment of the individual’s ability to complete a full range of BSP reporting requirements
review of actual or facsimile BSP documents completed by the individual
written or oral questioning to assess knowledge of BSP benefits and sales and transaction reporting requirements for the IATA Data Processing Centre
review of portfolios of evidence and thirdparty workplace reports of onthejob performance by the individual.
Guidance information for assessment
The assessor should design integrated assessment activities to holistically assess this unit with other units relevant to the industry sector, workplace and job role, for example:
SITTTSL309 Source airfares for domestic flights
SITTTSL310 Construct normal international airfares
SITTTSL311 Construct promotional international airfares
SITTTSL312 Construct advanced international airfares.
Replaces
State Code National Code Title Type
WB963 SITTTSL016B Administer billing and settlement plan Unit of competency
Replaced By
State Code National Code Title Type
AWQ80 SITTTSL015 Administer billing and settlement plan Unit of competency